looks like i have ordered my last part from CPP - The 1947 - Present Chevrolet & GMC Truck Message Board Network

Wilson! · 12-14-2015, 11:45 AM

ordered a set of shock relocators from CPP a week ago and they still haven't shipped them. ordered some parts from one of their competitors a the same time and already have those parts on the truck. sorry but there is no reason it should take a week to ship parts.

patrickk1 · 12-14-2015, 11:59 AM

Quote:

Originally Posted by Wilson!

ordered a set of shock relocators from CPP a week ago and they still haven't shipped them. ordered some parts from one of their competitors a the same time and already have those parts on the truck. sorry but there is no reason it should take a week to ship parts.

Were the cpp parts in stock?

Wilson! · 12-14-2015, 12:01 PM

yup. nothing showed to be back ordered.

**The Rocknrod** · 12-14-2015, 01:14 PM

Christmas man.

Wilson! · 12-14-2015, 01:17 PM

still not an excuse when their competitor had them shipped the next day. that's fine, POL already has some coming

**PGSigns** · 12-14-2015, 01:27 PM

CPP has always been slow. If you want something from them see if Summit has them in stock. If they do most times ship same day.
Jimmy

**The Rocknrod** · 12-14-2015, 02:02 PM

Now that you mention it I had the same issue and had to call them to get it sent out. Yep PGSigns is right, Summit their fast. I'll have to remember that.
I'm in their area right now and have gone by their shop a couple times on Saturdays. Nice place.
I went by POL's shop this past Saturday and the Truck Shop both. Everyone of those shops (Even CPP) has great customer service people behind the counter.

**slepysal** · 12-14-2015, 02:27 PM

x3 on Summit plus free shipping if over 100.00

dwcsr · 12-17-2015, 12:47 AM

I think it should be a requirement that each new user must do a search on CPP prior to posting anything and as part of being a member if they must to by a CPP product they must do it via third party, IE summit , jegs, etc. or not complain about it. It would save a lot of repetitive threads. There must be hundreds of threads that say the same thing,

I got burned by CPP when I purchased my (part name here) and (cpp employee ) said.

(A) everything is in stock,
(B) it ships tomorrow,
(C) no one has ever said (______) doesn't fit
(D) Get a mechanic to install it for you, ( you don't know what your doing)
(E) it must be something with your truck they all fit.
(F) you must have broke it installing it wrong, these are heavy duty they never break
(G) all of the above

For some reason we all think the poster must have done something to PO them and that's why they get that response and treatment they get ,,,until it happens to you, I include my self as a buyer that was told didn't know how to install a sway bar. I tried to explain that you can't put a rear sway bar for a 72 C10 on the front end. but they insisted it was right. I only buy third party if its their part I need. They still get the money and I don't get the aggravation

Wilson! · 12-17-2015, 12:52 AM

This is the vendor review section. It's kind of what this section is for?

dwcsr · 12-17-2015, 12:58 AM

Quote:

Originally Posted by Wilson!

This is the vendor review section. It's kind of what this section is for?

yes I agree , this wasn't point at you. Its just that there are so many threads on this sometimes weekly and people still buy from them it might prevent bad deals if it were more noticeable how they operate

Wilson! · 12-17-2015, 01:00 AM

The guy on the phone didn't seem to care of I ordered parts from them or not. Doesnt look like they care.

dwcsr · 12-17-2015, 01:13 AM

Quote:

Originally Posted by Wilson!

The guy on the phone didn't seem to care of I ordered parts from them or not. Doesnt look like they care.

Their a big company so they must be treating someone right but other forums say the same thing, they didn't care, they felt I put it in wrong, My truck must have been changed and that's why it doesn't fit.

I sense they have an "its them against us" attitude. get the money and tell them what ever makes the sale and tell them later is on the boat from china and the longshoremen in CA are on strike again but it will still ship tomorrow

CG · 12-19-2015, 04:04 PM

I agree with not buying direct, buy from a vendor that carries their stuff. I haven't purchased anything CPP in a while, but when I did I just got it from Frank (PICKMUP) He's a board vendor

http://67-72chevytrucks.com/vboard/member.php?u=1330

Never had a problem

**lolife99** · 12-19-2015, 06:53 PM

I think CPP use to say 6-7 days was "normal", before any order leaves their facility.
They are no where near the level of Jegs or Summit Racing in service.

12-14-2015, 11:45 AM	#1
Wilson! Registered User Join Date: Oct 2014 Location: Huntsville Posts: 55	looks like i have ordered my last part from CPP ordered a set of shock relocators from CPP a week ago and they still haven't shipped them. ordered some parts from one of their competitors a the same time and already have those parts on the truck. sorry but there is no reason it should take a week to ship parts.

12-14-2015, 12:01 PM	#3
Wilson! Registered User Join Date: Oct 2014 Location: Huntsville Posts: 55	Re: looks like i have ordered my last part from CPP yup. nothing showed to be back ordered.

12-14-2015, 01:14 PM	#4
The Rocknrod Moderator Join Date: Aug 2011 Location: China Spring, TX Posts: 7,280	Re: looks like i have ordered my last part from CPP Christmas man. __________________ Master Chief, US Navy, Retired 1964 C10 Step-side Short Bed - In Progress 2009 2500HD Duramax LTZ 1948 GMC Panel 1956 Big Window Stepside 1953 5 Window Chevy Stepside 1932 Coupe New Seat Foam for Bench Seats?

12-14-2015, 01:17 PM	#5
Wilson! Registered User Join Date: Oct 2014 Location: Huntsville Posts: 55	Re: looks like i have ordered my last part from CPP still not an excuse when their competitor had them shipped the next day. that's fine, POL already has some coming

12-14-2015, 01:27 PM	#6
PGSigns Senior Member Join Date: Jan 2011 Location: Hayes Va Posts: 4,569	Re: looks like i have ordered my last part from CPP CPP has always been slow. If you want something from them see if Summit has them in stock. If they do most times ship same day. Jimmy __________________ 60 to 66 Chevy and GMC window decals http://67-72chevytrucks.com/vboard/s...d.php?t=661131 Good friends, good food and a hotrod what else do you need? 1966 BBW long fleet Daily driver 1965 BBW short fleet Sold and going to a good home 1965 Suburban 2003 3500 Duramax 2005 Ultra Classic

12-14-2015, 02:02 PM	#7
The Rocknrod Moderator Join Date: Aug 2011 Location: China Spring, TX Posts: 7,280	Re: looks like i have ordered my last part from CPP Now that you mention it I had the same issue and had to call them to get it sent out. Yep PGSigns is right, Summit their fast. I'll have to remember that. I'm in their area right now and have gone by their shop a couple times on Saturdays. Nice place. I went by POL's shop this past Saturday and the Truck Shop both. Everyone of those shops (Even CPP) has great customer service people behind the counter. __________________ Master Chief, US Navy, Retired 1964 C10 Step-side Short Bed - In Progress 2009 2500HD Duramax LTZ 1948 GMC Panel 1956 Big Window Stepside 1953 5 Window Chevy Stepside 1932 Coupe New Seat Foam for Bench Seats?

12-14-2015, 02:27 PM	#8
slepysal Registered User Join Date: Oct 2006 Location: San Jose NOR*CAL Posts: 3,080	Re: looks like i have ordered my last part from CPP x3 on Summit plus free shipping if over 100.00 __________________ 1960 Apache long bed fleet L6 250 Clifford intake 2 bbl carb. Langdon cast headers with dual exhaust and bellflower tips. T-5 5 speed, power steering and power disc brakes. "Over, Around or through it... "

12-17-2015, 12:47 AM	#9
dwcsr Hollister Road Co. Join Date: Apr 2005 Location: Houston Posts: 6,131	Re: looks like i have ordered my last part from CPP I think it should be a requirement that each new user must do a search on CPP prior to posting anything and as part of being a member if they must to by a CPP product they must do it via third party, IE summit , jegs, etc. or not complain about it. It would save a lot of repetitive threads. There must be hundreds of threads that say the same thing, I got burned by CPP when I purchased my (part name here) and (cpp employee ) said. (A) everything is in stock, (B) it ships tomorrow, (C) no one has ever said (______) doesn't fit (D) Get a mechanic to install it for you, ( you don't know what your doing) (E) it must be something with your truck they all fit. (F) you must have broke it installing it wrong, these are heavy duty they never break (G) all of the above For some reason we all think the poster must have done something to PO them and that's why they get that response and treatment they get ,,,until it happens to you, I include my self as a buyer that was told didn't know how to install a sway bar. I tried to explain that you can't put a rear sway bar for a 72 C10 on the front end. but they insisted it was right. I only buy third party if its their part I need. They still get the money and I don't get the aggravation Last edited by dwcsr; 12-17-2015 at 12:55 AM.

12-17-2015, 12:52 AM	#10
Wilson! Registered User Join Date: Oct 2014 Location: Huntsville Posts: 55	Re: looks like i have ordered my last part from CPP This is the vendor review section. It's kind of what this section is for?

12-17-2015, 01:00 AM	#12
Wilson! Registered User Join Date: Oct 2014 Location: Huntsville Posts: 55	Re: looks like i have ordered my last part from CPP The guy on the phone didn't seem to care of I ordered parts from them or not. Doesnt look like they care.

12-19-2015, 04:04 PM	#14
CG BlahBlahBlah Join Date: Feb 2002 Location: Wa. Posts: 20,019	Re: looks like i have ordered my last part from CPP I agree with not buying direct, buy from a vendor that carries their stuff. I haven't purchased anything CPP in a while, but when I did I just got it from Frank (PICKMUP) He's a board vendor http://67-72chevytrucks.com/vboard/member.php?u=1330 Never had a problem __________________ … … … … … … … … ... … … … … … … … … … … …

12-19-2015, 06:53 PM	#15
lolife99 67-72 parts collector,… Join Date: Nov 2002 Location: Mid-MO Posts: 22,700	Re: looks like i have ordered my last part from CPP I think CPP use to say 6-7 days was "normal", before any order leaves their facility. They are no where near the level of Jegs or Summit Racing in service. __________________ Keith Convert to disc brakes. http://67-72chevytrucks.com/vboard/s...d.php?t=444823



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