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12-20-2004, 09:18 PM | #1 |
Hotwheels?
Join Date: Dec 2002
Location: Pleasant Hill, CA
Posts: 1,145
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Sport Truck Direct Is GARBAGE! DONT TO BUSINESS WITH THEM.
ARRRRRRRGHHHHH!!!! This Stupid Company is trying to screw me for almost 160 dollars!!! So I ordered the spindles for my truck, wich it turned out were already on there, my mistake. So I call up sport truck direct and ask about a refund on them. I talk to a sales rep, he says there will be a 20% restocking fee, I say ok. I made a stupid mistake, now I have to pay for it. I send the parts back and pay the shipping there.
So, I got a promotion on the parts where you get 50 dollars off if the order is over 400 dollars and free shipping. So I call back today since I just checked my bank account and see that the money hasnt been refunded yet although they have the parts back. I talk to another rep. and he tells me that I should be refunded towards the end of the week and I have a whopping 93.01 coming towards me. WHAT!? So he tells me that I am now going to be charged for the free shipping I recieved AND have the 50 dollars docked from that too since my order wont be over 400 bucks anymore. I was NOT told about any of this by the last guy. I tell him this and he says its all in the report here. I call BS, and ask to talk to the first guy that I talkied to about the refund. He wont be in till tommorow. So lets see... $50 docked + $40+ in shipping docked + $40+ restocking + $35+ to send em back = ~160 bucks! I DONT THINK SO! Im calling back tommorow and talking to this moron. I want my money. This is rediculus.
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1978 Money Pit - CUSTOM DELUXE!!!! |
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