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Old 10-17-2005, 05:10 PM   #1
shifty
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Join Date: Mar 2005
Location: Atlanta
Posts: 13,373
Angry GM Parts Direct (gmpartsdirect.com)

I am in the middle of a terrible experience with them right now. Their customer service is a joke, their site and catalogs are out of date, there is no way to contact them, they do not require signatures on a package, so if the box is damaged in-transit due to their poor packing or any parts are lost, guess what? YOURE SCREWED.

http://67-72chevytrucks.com/vboard/s...d.php?t=177119

That thread ^^ goes into more detail about my experience. I'm not having fun with this, it's setting my project back, I have a damaged part and I can either live with the damage, replace the lost bolts, wait for replacement bolts to come in or wait another 3 weeks to get a replacement part in.

Talk about a freaking joke. These guys are lame. I'm spreading the word on them.

If you are looking for someone to get cheap(er) GM parts through, go to www.gmotors.com instead - same low prices, you'll pay half as much on handling and you can talk to a human being if you don't want to fill out the easy-to-use parts request form at the website. Their prices might be a little bit higher, but you won't pay the 20% "handling fees" that GM Parts Direct charges, so the part will most likely be cheaper.

Next time someone asks if I would ever use these guys...guess what my answer will be?
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If I've got anything up for grabs, it'll be here: 7-hole gauge cluster for a 67-72 p/u FREE (link)

I can't check the forum daily. If I don't reply to you within 24 hours, drop me a PM! I'm (hopefully) still alive and will reply faster to a PM.
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