Bad Customer Service at LMC Truck

[cadman89]

I had a brake hose go in my 1956 GMC ½ ton “Frances” a couple of weeks ago.



I went to the LMC Truck website and ordered 2 new front brake lines part Number 34-4402 on the 13th of June. So the lines get to me on the 19th and I try to install them that Wed night the 20st but they don’t fit.
The metal line just drops into the hole.






I call them up on Thursday a couple times and get no answer then I call Friday the 22nd and after calling a couple times I get hold of customer service and they tell me they will check their stock and get back to me in 48 hours. Nothing happens so I call again on the 26th and am told that they checked the order and the stock and I have the correct parts. So I tell the lady that I took pictures and they don’t fit so she says email the supervisor pamm@longmotor.net nothing! So I call again on the 28th and am told that Pam is not at her desk but will get the message.

Nothing!

What is wrong with these people? Don’t buy anything from them because their customer service is the worst. I still have the wrong lines….