Wheel Vintiques (Fresno, CA)

[LUV2XCLR8]

I had this posted once and deleted it because I thought it was all going to
work out. I sent an E-mail to them about a bent wheel. (I was very polite)
1 week later I sent another followup e-mail (Slightly agitated) yet another
week later I sent a followup to the followup (Severely pissed off) They did
finally answer me and slammed me for being impatient. Now forgive me on
this one, but Internet sales and service is the way to go in this day & age.
(Just in case you are wondering I got nowhere trying to contact by phone)
I can't help but wonder why they don't check it but every couple of weeks.
Even if they checked it daily and had 500 e-mails (Most of which are most
likely questions, and some orders) why wouldn't they notice one that looks
like this -> "BENT WHEEL, EGG SHAPED" (Please Help !!!) Subject line.
Anywhoha, they told me to go screw myself (Luv's polite version of it) and
to loose their number / e-mail and never call / e-mail them again. So today
I ordered me a spare wheel (It took me almost 3 months to save for one) I
guess I learned my lesson & would hope this info helps anyone thinking of
using them, so here it is in a nutshell almost exactly taken from his words,

"It's best to mount the rim on a balancer 1st to check the wheels condition,
once a tire is mounted, regardless of the wheels condition, then you own it"

The part that hurt the most is that they claim to be a small family owned
buisness (I reccomended that be on their internet homepage since it's not
& most of what is on there is them bragging about their accomplishments)
so wouldn't you think they would be more considerate of their customers?
Maybe all wheel companies are like this, I do not know since I have never
purchased wheels before. Mine is clearly egg shaped, and there is no way
you could have seen that from just looking at the wheel before adding the
tire to it. Just for the record, I NEVER asked for a refund or an exchange, I
only asked to be sold a replacement at a discount. Was I asking too much?

After a flurry of E-mail exchanges I told them I was going to post it in the
Review section of a Message board that had 30K+ Truck and Car peeps to
his reply of that's just slander and you have no right to do it, but I did