I think this is beyond unacceptable. *****************
I read alot of reviews on ***************** and decided to order from them. I put alot of parts in the shopping cart and made sure they were all in stock. I ordered the parts and paid with visa. They sent me a verification sheet of everything i had ordered with a tracking number.
I get home today and find my box of goodies waiting for me. Im excited because i can get the rest of my air suspension done and get the cab on like i had planned. I open the box and the first thing i see is my bill. I go over it and everything looks good. I read the second page and there is a hand written note with 11 items on this list. This list is a BACKORDER SHEET.
I immediately tear through the box and verify that they have sent me less then half my order. No valves, no airlines, no fittings. I check the bill and figured they would bill me for what they have sent. NOPE. They billed me the whole amount and gave me zero notification of when the new parts will arrive....
To say the least im beyond pissed off right now. I have half my parts, billed full price, and have NO date as to when my other parts will arrive. Is this standard practice??? Im debating on whether or not i should cancel my credit card transaction and return their items..... On their dime.
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