![]() |
![]() |
#1 |
Registered User
Join Date: Mar 2003
Location: Mabelvale, AR
Posts: 695
|
Fighting NAPA pt2
Here is my update. I spent approx 4 hrs on the phone talking to 5 corporate personnel in Atlanta,GA. Finally my regional office here in Little Rock,AR calls. I am informed I got caught in the "schuffle" of one company manufacturer to another when I ordered the motor last year. The manufacturer would only put a 2 month warranty on the motors due to they was losing the account with NAPA. So NAPA was only putting on 1 year warranties on them. The motors I found out about were thrown together quickly at the last minute to sell to NAPA before the change. Finally corporate and regional has both agreed to give me the heads, valve kit, and the labor for free due to it was installed at one of their shops. I felt so relieved when they told me I wouldn't be paying labor for this. And they added on a additional year to the warranty. Thanks to everyone who told me to fight this. I did have my doubts and thought I would be fighting a losing battle. So, as one of you said "the squeeky wheel does get the grease".
Thanks again for all your help Tommy Davis ![]()
__________________
junkyardpartseeker@sbcglobal.net |
![]() |
![]() |
Bookmarks |
Thread Tools | |
Display Modes | |
|
|