CPP again....I'll never learn ;)

[Liz]

Originally Posted by lyrikz

Your thoughts on the pickle idea are not correct. If a company like CPP did that, can you IMAGINE the amount of people coming out of the wood works to get their own pickle. Making problems just to get delays to get their free pickle.

The pickle in this case is not a free part. Its something extra. Free shipping on this part with discounted price. Or free shipping and cost price on his next order.. Something that is going to bring him back. Giving him something free now and not dangling another pickle for the future guarantees that he wont return as a customer..

But, if this was handled right in the first place, there would be no need for any of this. Until you run a company that does 300 customers a day, we cant really say. I know my business doesnt do that. I just know what works for me.

I agree with most of what you said. If you give something to every tom, dick and joe, you will get flipped over. That was my point in saying folks claim fraud etc. People are quick to try and get one over on someone or try to get something for nothing. It's a sad fact of life.

And again I will say I appreciate all Jeff did to get this rectified.. and I fully understand its not his position to be able to make final rulings.

And Jeff, I'm sure you would find work somewhere you have a certain way about you that gets folks far in sales.