Eastwood rattles my nerves a bit

[71CHEVYSHORTBED402]

Order 1: Sold me something they didn't ship for 2 months. Heard they had a fire, so that's okay.

Order 3: When I clicked on an image after search for a 1.4 mm tip, and then click order now, I don't expect the 1.2 mm to have been selected by default. Granted my eyes are poor, but I also build systems. There's no reason in the world to have the wrong item selected by default, and if that doesn't conform to their layout, then none should be checked by default. They charged me to ship it back.

Order 4: They charged my CC without providing the $25 discount. A discount, that was even reflected by the order total at check out. I had to ask for it, then they gave it to me.