Air from dash outlets only

[kna4977]

Have cool air and hot air, but regardless if I put it on heater or defroster the air always comes out the dash vents. The top lever that says inside outside defroster de-ice is very difficult to move but it does turn the door I can see under the dash. The middle one turns off and on the a/c compressor is easy to move but never directs air through anything but the dash vents. The fan and cold hot work as they should.