All AZ chevy owners read this!!!!!!!

[784X4GUY]

My wife and I recently bought a brand new 04 2500HD CCSB from Lou Grubb Chevrolet, located at 91st and Bell. It is highly recommended that you neither purchase nor take your vehicle here for any type of servicing. The truck, a very nice looking black, went in the shop at about 700 miles for a loud noise coming from the transfer case. As per the warrenty, we assumed that taking the truck to them would be no problem. This may seem like an intelligent sort of thought, but as we were greeted by the service manager, it became clear that their service was lacking that certain knowledge we had hoped for. We were first insulted by the comment that nothing was wrong with the loud clunk from under the truck! If that was bad enough, it took them an entire week to fix the problem. One might think that we came out on top, but the scratches found in the bed of our truck revealed a dfferent story. My wife took the truck back to complain and was very insulted. They assumed that since her anatomy differed from that of men, that she knew nothing about vehicles. I pity the poor man that had the nerve to say these things. They attempted to "buff" the scratches out, but it is hard to re-apply paint with a buffer. After some words, she convinced them the only suitable fix was a spray in bed liner. Needless to say, we got our way. We later took it back for a speedometer problem, and received our vehicle back in a timely manner. But with a shocked look, my wife once again found scratches all over the truck. They once again denied their incompetence. The moral of the story is, if you value your chevy, whether it be new or old, stay away from Lou Grubb Chevrolet.