Auto parts stores ~Rant~

[Sillyoldman]

My local "Good 'ole boys" auto parts store closed. Recently the Walmart of parts stores opened accross the street. In need of parts I found myself in the "Zone". I stopped in and asked what they had in stock for performance cams. The girl said she had a stock for $87.00 and a high performance one for $126.00. I asked whats better about the Hi-perf cam. She said its better cause it costs more. Then I asked her if she could give me some specs on the hi-perf one. I was given the manufacturers phone number and told to refer to the Zones part number when calling. She assured me that the manufacturer would give me all the info I need. When I was educated I was told to come back to buy it.

~a couple thoughts~

1) Educate parts store employees. If not do not offer more than Cherry scented
air fresheners that "Smell totally awesome". Focus on non model specific
floor mats and neon wiper blades.
2) Don't expect a sale just for the simple reason you are there. Yes the
Franchise chased all knowlegable people out of town. Remember the
internet is a accurate source information and better deals.
3) Spanish is a handy language to know. Its great that all of the employees
know it. One english speaking person should be on hand to take care of
Majority of customers.

This is just my two cents. I hope to not have affended anyone.