Are alignments on these trucks that hard to accomplish?

[chevymotocross]

I work at a Pep Boys, in sales. Ever since I bought my 87 r10, it pulled to the right. I brought it over to service to align while I work. Truck is "finished" but the worker (i don't know these guys too well yet, just started 3 weeks ago) says the printout machine isn't working, so I trust his word. Truck actually pulled worse than before and the steering wheel even more crooked. I bring it in next day, spoke to an assistant service manager, he had someone "more qualified" on alignments do it. He finishes it, says the printout machine is still broken. Says the last guy was way off, but the camber is still off since it isn't adjustable? Ok so I guess it still isn't completed. Sure enough, I get in the truck and it still pulls to the right, just as bad as it did initially. So I went from bad, to horrible, to bad. I even work here and I can't get good service after getting to know these guys.