Brothers truckin?? WTF? Anyone else?

[lyrikz]

I place an order from brothers truckin on 9/24. I placed it by phone and they stated the package would go out asap. I email during the week and get no response or conf. tracking number. I finally decide to call today and this is how it went

Thank you for calling Brothers, there are 12 calls ahead of you.

15 mins later i get down to 1 caller ahead of me and im all excited... Well, it forwards me to a full mailbox and says hit zero to talk to an operator. I hit zero and it says
Thank you for calling brotheres, there are 10 calls ahead of you.

IM like SOB!!!. So i hold, for another 20 minutes until i get down to 1 caller ahead of me... Im getting so close.. then it says the same damn message and hit zero for an operator.. I hit zero hoping im almost home and NOOOOO WRONGGGGG... Thank you for calling brothers, there are 12 calls ahead of you.

I spent damn near 33 minutes on hold.. HALF my lunch.. JUST to find out a tracking number....

BLAH.. rant over...