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Old 05-24-2008, 07:37 PM   #1
imholte
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Join Date: Sep 2007
Location: Oregon
Posts: 123
Brothers rant

I just cancelled my 2nd order with brothers truck.

Apparently some of the parts were on back order and despite numerous attempts to contact them I have got no response. I made my first order in the early part of april, cancelled it the beginning of may (due to backordered items) and made a new order, and now I am canceling that one too. I would think that a business would respond to their paying customers.

They have lots of cool parts but I am not going to way a month to get them, I have ordered with LMC before and got the parts fast, with no hassle, so I guess I am going back to LMC.

I can understand that backordered parts take time, but you should respond to customer questions within 2 weeks I would hope.

Sorry for the rant, but I think this is ridiculous.
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