Rough Country 4" Lift

[Travis K]

Has anyone else used the Rough Country 4" lift for our trucks? I received my lift last week, and the rear springs are not even close to the correct dimensions. I ordered the 56" rear springs, but they are only about 53", so the shackle is contacting the hanger bracket without any weight hanging on the spring. The spring eyes are also about 3/4" too narrow. I am getting no responses to attempts to contact their tech support. Anyone else run into this problem.