Pep Boys rant

[mclairmo]

So, my 1.5 year old AC Delco top of the line battery that I paid $110 for won't hold a charge. I go to Pep Boys to exchange it and they say they discontinued selling all AC Delco batteries and don't know how to do a "battery adjustment" on a discontinued battery. It takes them 30 minutes to decide they are going to give me a Valuecraft cheapo battery. I tell them I paid $110 for this AC Delco and need to exchange it for the best battery they carry, plus cash if the new battery ends up being cheaper than my old AC Delco. After another 30 minutes they figure out how to give me a new Bosch battery (best they have apparently) and the $26 difference in price in cash. These kids they hire at Pep Boys need some extra training or something because they were stumped as to how to handle this situation for close to an hour. I'm happy I got a new battery and $26 in cash, but I really had to work for it.