Bad Coys Bad Coys what ya gonna do....

[biohazardbill]

Well i did not see a tire and wheel section on here so i figure i would post in the generation of my truck. I am not bashing the company, just relaying the experience I have had with them.

I first got the idea of Coy Wheels from this forum, i have seen them on many trucks and really like the wheel style. I got all my suspension gear ahead of time as the wife was going away, so I called coys to get the wheels so I could have a rolling chassis when she got back. I was going 20s on the front, 22s on the rear. So when I called I explained what I wanted:

April 7:

Called to order wheels, the did not have 20s in stock and they only had 2 22s so I ordered them knowing I would use them for the rear.

April 15th:
Received the wheels and called to see about an approximate date when the 20s would come in. They told me he had an approximate date of May 15th for the 20s but an order of 22s would be in on May 2nd. After thinking about it and talking to him we decided to go 22s all around so I prepaid for the other two 22s.

May 9th:
I figured this was a good day to call to get status. A day or two to drill bolt pattern and 4 days to get to my house. Asked for a status and was told the 22s had not come in yet and they expected them on the 15th. I told him what he had told me earlier and he said I must have wrote down the wrong dates.

May 23:
May 15th was a Sunday so I again waited the week for them to come to my house, when nothing showed I called again. He stated that nothing had come in and that he would make some calls and call me back. Never happened.

May 31:
Still had not heard from them, called them again. He was apologetic as he had no idea when the 22s would be in. I asked if he had 20s in and he said yes and they would refund the difference and ship them out right away (I wanted 20s originally, seemed like a call would have been nice).

Today (June 6):
Got the 20s in, still no refund as of yet on the difference. I called earlier today to confirm they shipped and he provided a tracking number and told me he would have someone refund the difference right away.

The wheels are very nice, I like them but the service was not the greatest as you can see. 2 months for 4 wheels seems quite excessive.

Again I am not bashing the product, but if you plan on ordering these wheels for a quick turn around, and they do not have them in stock, there is no telling when you will get them from my experience. I hope this thread helps somone make an educated decision if their build is on a timeline.

I dealt with the same person throughout this transaction so there was no miscommunication between parties.