Snap-on 18 Volt Lithium Batteries

[truckdude239]

Thought i'd post this for those of you with Snap-on Battery Powered 18 Volt Drill and 1/2" impact guns, After 1 year or pureHeck with Them The Batteries are Now Back ordered so i sent this to Snap-on


Dear Snap-on,

I Am a Long time Snap-on Buyer, I have two 18Volt Lithium Batteries That are bad My Dealer Tells Me that These are on Back Order And its Been Almost 2 Months Now Can You Tell Me weather or Not that they are On Back Order? Part Number Ctb6187, I own Over 20k In Snap-on tools and Toolbox, But these 2 Batteries Have been My Worst Experience With snap-on Having been replaced once and now doing the same thing again, i'm down to one Ni-Cad Battery To share Between
My 1/2 impact and 18 Volt Drill. My Dealer told me i Could Trade My stuff in for the New Drill ANd impact Gun, but i don"t Want to Spend Another 1000 dollars When Mine Are Still Working, I'll Ready to tell my Dealer to Replace my Lithiums with Ni-Cad batteries And Refund the Difference to My account Seeing the Ni-Cad are 103 dollars and the Lithiums are 219 dollars, Or Give Me 2 Ni-Cad Per Lithium Battery. I am Highly Disappointed with Snap-on Now About this is Being Handled I've got $440 Dollars in batteries Sitting In my Toolbox That i Cant do Crap With. Please Help me out i'd like to get this resolved And Continue My Relationship With Snap-on



Soon To be Macto Customer
David Fuller