Another Tailgate Latch Question

[FuzeMagazine]

Hello, I have used the search feature and read up on all the tailgate troubleshooting posts but I haven't come across anything detailed w/pics and instructions.

My latch does not engage w/the rods and from what I can see, when I look up inside I only see one rod attached and no place/sign for a second rod. The tailgate will not stay up on it's on because on both ends of the tailgate, I noticed the locking mechanisms aren't engaging with the bed.

I saw somewhere that someone had to pull theirs out w/pliers and what not but I'm not sure if this is at all my problem Does anyone have photos/guide of how the mechanisms work together to help give me a better idea of what I need to do? Thanks in advance.