Tired of run arounds from.....(LMC)

[54belair]

Originally Posted by franken

Why buy balljoints over the internet when they're available at the nearest parts store.

I figure tax and shipping pretty much offset and I can see if the part in my hand is a decent brand.

Maybe if the price is a lot different I'd go online if the brand can be verified.

I ordered the ball joints at the same time I ordered other parts----the short answer is "convenience". Up to that point, I had a much higher opinion of LMC. Their customer service blamed me for ordering the wrong part OR filling out my profile incorrectly. We had a long discussion on the phone after that--and I sent them pics showing them how their product was made incorrectly-----their answer was "they work for others". As much business as I had done with them up to that point----there was never a suggestion of a refund by them.