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Old 11-08-2013, 07:31 PM   #1
69SCSS
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Join Date: Aug 2012
Location: Neskowin OR
Posts: 1,153
CPP lost my business.

I don't know if any of you have tried to get spindles from CPP recently but they have been backordered since I ordered them 10/16. I called last week and they said they would be in 11/6, so I called on wednesday to find out if they were avaialbe. They guy told me they were there, but their shipping staff was at SEMA in vegas and wouldn't get to it until friday, but to call back to make sure that they get it shipped. I called today only to find out they were not going to be in until 11/15 now. WTF? I tried to cancel the order but the guy on the phone (different guy) tried to talk me into sticking with the order, because if I haven't found any other spindles I shouldn't cancel my order. so I said fine, I started calling around, and found a pair of drop spindles at Chevy Metal here in Vancouver for the same price, and he can have them tuesday.
I called CPP back to cancel my order for the spindles and the guy tried to talk me into buying 71-72 spindles, even after telling him I have all brand new, already installed 63-70 parts on my truck. All I need is to drop the spindle on! The rest of my order was rady to ship, so I told him to just ship that out and cancel the spindles like I requested.

Is it me, or does it seem that some companies don't care that you can go other places to get your parts, and think that we're too lazy to bother to check? it's stuff like this that stops me from ever getting parts from a company, no matter how great their products are. Seems I do better going local lately.

Anyone else have a problem like this with CPP? I realize this week was SEMA week, hell I've been looking at all the photos on FB from Hot Rod and Classic Trucks all week, but what about the couple of weeks before that?
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