Update on the Hooker problem

[Tx Firefighter]

Guy from Summit called me yesterday. He said the headers had arrived yesterday and he just wanted to call and apologize for all of the trouble and ask whether I wanted a refund or different set of headers. They had no problems and credited my Visa card for the full amount.

I've probably spent 20+ thousand at Summit over the last 15 years, and this was the first time I needed to return anything. I couldn't be happier with their customer service. I never expected a personal phone call from them. They'll sure continue to get my business from now on.