The pain of returning a hood to Classic Industries

[dme922]

I purchased a cowl induction hood for my 68 K10 that i am doing a complete restoration on from Classic Industries. When my body man started test fitting all of the body parts he tried everything to get this hood to line up with the body lines. It seemed to wide on the firewall end, it would not line up with the cowl etc.. So i gave Classic Ind a call and told them the issues. They asked me if i had it at a body shop or restoration shop, said i need to do some shimming and asked me to send several pictures. So they finally agreed to pay to have the hood shipped back but they are going to test fit it and if they see it is a manufacturing flaw give me a full refund and if they dont see any issues they will give me a refund minus return shipping. Meanwhile a friend of mine let me try his 68 Goodmark cowl induction hood and it line up a 100 times better. Even after offering to send the pics of this hood on my truck they are still saying that their r and d department has to check it out. Sorry to ramble on but i just wanted to let people know how they treat customers.