Truck shop, Orange Ca

[Ontcalimo]

I buy from this place all the time and spend thousands of dollars already. I am very glad they are in the area. I will try to be objective as possible because it is only fair for the business and the consumer. They generally have every item on stock so that's a big plus. They have good prices on many parts especially the sheet metal body parts, but many other items are very pricey, especially the engine performance parts. However, I like the fact the prices listed is what you pay. There are no gimmicks here. Other sellers elsewhere sometimes post specials, with a 20-25%v off ,when in fact the discounted price is the actual suggested retail price.
Regarding pricy items, I purchased a Holley mechanical fuel pump from there and later on I noticed it was about 20 dollars cheaper elsewhere. If you don't believe me do the comparisons yourself. This was also the case with a Flamethrower HEI distributor, give or take. I felt cheated when this happened. But that's what I get for not doing my homework and shopping around. If you don't mind paying more, that is your prerogative. Also, that mentioned fuel pump was a total loss of money. It leaked after installation and I noticed it had a stripped thread on the bottom of it that made it leaked. I do not blame them for that though, that was a quality control issue of the manufacturer. The thing I do not like about this place and do blame them for it is that they hand write the receipts the old fashion way. They do not have a computerized system that can track and prove the purchase in case of refund. I can't speak for online orders though. On the fuel pump I mentioned , I could not replace it because I lost my receipt and could not prove it I bought it there.
Also if you go there, always check the products, I would say about 15-20% of the parts are defective, just like the fuel pump I mentioned. At least that has been my experience. I bought a flamethrower HEI distributor and two of the distributors caps that were pulled out were cracked. Many of the Counterpart (TM) sheet metal are defective some how. I purchased a gas tank that its pegs on ring where you place the sending unit was too loose. The only way it could be placed correctly was to pound the retaining wring with a hammer. However, their was no need to do that on the original tank. I ended up returning the tank and just used old tank. Regarding sheet metal, I can tolerate small dings but not when products have major fitment issues. However, I have bought two fenders that fit like a glove and I was very satisfied. Yeah they had to be prepped up with a little bit of body filler and thick primer surfacer, but when they were blocked and completed, they were straight as an arrow. I was also satisfied with the doors, although the bottom skin was not completely strait. I had initially rejected one of them before that had a small crease when skin was installed at the factory. I understand these doors are manufactured like the old fashion way. I don't thinks there robotics involved , so there will be slight issues in probably every product of every aftermarket manufacturer. I think we have to be realistic. But many others have significant issues. I purchased a counter part tail gate and was not satisfied about the craftsmanship. On side of the tailgate it was crimped and spot weld properly, but not on the other side. The other side had a open gap and was not crimped properly. In my opinion, be very leery if they hand you a part in which it's package has been already opened already or re-taped. It's likely defective in my opinion. That has been my experience It makes me think that some else returned it for not being satisfied due to a defective issue. And its easier to resell it to person who is not to assertive or demanding about the craftsmanship and quality of product, than returning it to the manufacturer. I am not accusing them they do that, but makes me wonder if they do that. However, most of the workers there are very friendly, patient, and will provide good customer service. There is no issues regarding refunds (assuming you still have you receipt). I think the sellers are very prudent and put them selves in our shoes. I do believe they will refund any product if you are not completely satisfied, no questions asked. So check your items, save your receipt, and return the product if defective or not satisfied. On black Friday weekend they have a 10% off. They also were giving hotdogs chips an drinks to their customers in the parking lot. This little gesture, made me feel like a valued customer. Even with the good and bad experience I had their, I will likely continue purchasing from there.