EAGLE ALLOY wheels and tires customer service not so great.

[lime1982]

Has anyone dealt with eagle alloy directly? My first issue is there is no phone number. I love the 227 series wheels so I decided to order a set. They can only be reached via email or Facebook messenger. I emailed them roughly 3 weeks ago still no response to this day. Against my better judgment I downloaded the FB messenger app to give it a shot. I sent them a message stating I'd really like to speak to someone via telephone because I'd like to order wheels but I needed help with sizing. Almost instantly I got a reply. They asked what vehicle what wheels standard questions. .this all on Facebook messenger mind you,still no phone number. Well they couldn't really tell me what backspace I needed or what fit but they did give me information on a previous c10 they had sold wheels to so I bought a set. The 227 series wheels are built after order 6 to 8 week build time. I ordered on August 15th. So fast forward to yesterday. Being the impatient person I am I sent a message asking about ETA on wheels . I will include a photo of the conversation make note of the times between messages. Anyways in my opinion they are jackasses