03-21-2018, 10:12 AM | #1 |
Senior Member
Join Date: Dec 2003
Location: Pampa, Texas
Posts: 1,553
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**Rant** CPP Spindles
I guess common sense is not so common anymore...
CPP is a decent company and they make decent products, don't get me wrong, but i ordered some of their drop spindles from Summit (cause you can get free shipping) and i received the box that had the correct part number on it, CP4S2. I get the parts out and they are marked CP4S4... well that part number is for a 73-87 c10.... CRAP... mis-boxed parts. I called CPP and talked to my first tech support guy and his immediate response was, "yep those are the wrong spindles, call summit" ok, no big deal, i didn't buy from them not their problem... i call summit get the new (correct) ones on the way. Then i see the packing slip on the outside of the box from summit when i'm packing up my box with the return label. I glance at it and says (These CP4S2 spindles will have the casting number of CP4S4. This is not a mistake and CPP does additional machining to make these work with 63-70 C10 chasis)... WELL CRAP.... so i call CPP back once again and clarify... sure enough the second guy i talk to at CPP verifies that's correct. He said the first guy i talked to should have known that.... I did in fact have the right spindles. ALL this could have been avoided if CPP would just slip a simple piece of paper in each box explaining that very thing.... It's a super simple fix and im sure would solve ALOT of headache.... I knew i should have went with Early Classic. haha. Anyway, it all worked out, and i like how it sits... lol
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