05-17-2004, 01:44 AM | #1 |
Registered User
Join Date: Feb 2001
Location: East Central, MO
Posts: 11,336
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California Customs
Had to relay this because its never happened to me before. Most here know I push this product because I have never found another polished wheel cleaner as good and easy to use as this stuff is. I have pretty much tried them all. Well before my show in Springfield I ordered a little over $100 of their products and told them I needed them here by the 29th. The package didn't make it. The following Tuesday I called and they told me they would call me right back after contacting UPS. They did about 15 minutes later. They found out that the package made a wrong turn in Kansas City and ended up in Arizona. I got it two days later. Today I got my mail and there was a check in there from California Customs for my shipping costs. This was a total surprise and unexpected. I never even thought of raising hell with them or asking for shipping costs back. Just thought it was very nice of them. I put this on the review board but wanted it here to so more would see that sometimes things can go right!
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