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04-11-2019, 06:31 PM | #1 |
Senior Member
Join Date: Nov 2014
Location: Colorado
Posts: 3,334
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WARNING: LMC selling gauge cluster bezels with known issue
I ordered part #38-8018 the black and chrome instrument cluster/gauge bezel from LMC truck in early March and recently got around to needing it. I disassembled the working original cluster. Cleaned all the parts and when I went to reassemble the cluster I found the problem with the new bezel. There are two studs in the mould that should have been removed. They are just above the cut out for the steering column and on either side of the center tachometer location.
After calling LMC and telling them of the issue, they asked that I send pictures. I sent the two pictures and called today to follow up. I spoke to someone in customer service and they said "the issue has been documented back as far as February" and the manufacturer recommends "cutting the studs off with a sharp pair of side cutters." Needless to say, I wasn't happy with the solution. Don't know about you, but I don't like modifying brand new parts to make them work when they should work/fit right out of the box! Also, the same black and chrome bezel ordered through another vendor that came in a "Counter Parts" box did not have the same issue. Hope this helps.
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07' Extcab Silverado Z71 Silver Birch, 5.3L HO 71' Cheyenne C10 Hugger Orange on Saddle SWB Besides these two, too Many to count Last edited by SoCoC10; 04-11-2019 at 06:36 PM. |
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