Brothers Order M.I.A. ?

[Dan-K]

I ordered some small parts from Brothers on-line on May 30th . I tried to call last week multiple times wondering where they were . After several attempts I called again early one morning and talked to a rep who sounded like he just got out of bed and after a minute or so told me that the shipping department would call me back . Guess what ? No call back . Then I was fairly chapped and finally was able to message them on line through their site . My order had never been shipped ! Anyone else had problems like this ? Sounds like I will have to get an LMC catalogue .