Altman Easy Latch lock issues

[skinnan]

So I bought and installed the Altman Easy Latches for my 72 GMC C20. Love them, they work just like everyone says EXCEPT I'm having a terrible time with the doors locking. I get one side to lock but it is a struggle. The other side will not lock no matter what I do. I've called Altman (Trique) and left messages but nobody has called me back. Has anyone had this issue and if so, can you please tell me what to do to resolve it? Thanks in advance.