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12-14-2024, 11:25 AM | #1 |
Active Member
Join Date: Mar 2022
Location: Hinesburg Vermont
Posts: 131
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Porch Pirates - any recourse at all?
I’ve been bitten twice by thieves stealing packages - both from Jegs, both FedEx. A bunch of LS gaskets and some Dana44 rebuild stuff.
FedEx (through a 3rd party carrier) has left the packages at my mailbox on a busy road, instead of driving the 1/8th mile up our private road to drop it at my house, as they (and UPS) have done for years. I assume it’s because these 3rd party people are under the gun, time is money and somewhere in the fine print of shipping we all agree to, a mailbox = a physical address. Both packages vanished. I marked both missing with FedEx. Do you see any other path forward except - I file a complain with FedEx - FedEx says 1) we have a photo of it delivered to your mailbox 2) we actually hand off custody to FlyByNight Inc to deliver the package, so file a claim with them. - FlyByNight Inc. has no claim process, and even less care to resolve it, pointing to the photo and “we did our job.” - I take it in the tailpipe for a few hundred dollars |
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