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03-14-2008, 07:28 PM | #11 |
Account Suspended
Join Date: Sep 2005
Location: Monroe, WA
Posts: 3,815
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Re: Another parts store funny.
The part I struggle with the most is getting flack for having a part number. I went into Schucks (always a mistake, but they're closer) last night to get a trans filter kit - Fram FT1021. It's a long thread...but it helps me get the PO'd out
I'd like 2 FRAM FT1021 transmission filter kits, please. *What's it for. FT1021. That's the part number. I'd like 2 *I need to know what it goes in to make sure it fits. Well, the last 14 I've put my truck have fit just fine. I need 2, please *We can't sell it to you unless we look it up - otherwise you'll return it. sigh* (the usual litany of what the truck is) *That's not the right filter OK, can I talk to the manager? *Why? Because I need to buy these filters and I don't have any more time to waste with you * FINE. Manager: What can I do to help? I need two Fram FT1021 transmission filter kits. *What's it for? Look...I've owned this truck for a decade and changed the trans filter 14 times. I know what the right filter is, and I either need you sell me two or I need to go down the road to NAPA and get them there. *Pause... *Why do you need two? ARRRRRGGGGHHHHHHH I left. 2 minute transaction at NAPA after a lookup of the FRAM number to convert. I really do understand the return thing...but I'd almost rather that they just put a sticker on the thing saying NON-RETURNABLE PART if I refuse to participate in their auto parts computer mind games. |
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