trouble with Doug Thorley?

[bnr Performance]

Originally Posted by porterbuilt

I know that our PayPal account will allow a refund of the fees for up to 6 months if we issue a refund to a customer... if it's a partial refund, they credit back the percentage of the fees.

Sounds like they are just trying to pour some salt in the wound. Not very professional to say the least.

Nate, this is not true, it is 60 DAYS, not 6 months. When a customer cancels a PAYPAL order after 60 days, we cannot refund the fees.

Next time, check your facts before posting.

Thanks.