Poor MAR-K customer service

[jayoldschool]

Once again, you are not reading my post correctly. As you posted, I did ask for a discount. I was very clear about that in my original post, and I corrected your reasons for asking for that in post #3. I clearly explained the reasons why I thought that was justified: poor communication/lack of customer service. The deadline was clearly stated, not only at the time of purchase, but clearly on their website.

When I was in business, if there was a situation where lack of communication led to a customer complaint, it was policy to extend some form of goodwill to not only keep the sale, but to maintain good customer relations.

You don't have to agree with me. You might be ok with poor customer service, I'm not, and anyone building a truck shouldn't be either. I chose Mar-K because of their good reputation here. I thought that posting an honest, informative review of my transaction would be beneficial.