NAPA disappointment

[wilkin250r]

My local NAPA is decent, but the quality of the parts seems to have fallen off over the years.

I bought a clutch slave from Kragen/O-Reilly, and it failed after about 12 months. I bought a replacement at NAPA, thinking the increased price would buy me a better product. I was right, but the 50% increase in costs only bought about a 10% increase in lifespan, it failed at 13 months.

Now, I only go there when I don't know exactly what I need (which is rare), the increased price I'm paying is for answers to my questions.

[Jake Wade]

I don't do NAPA. Quality is not what it once was and prices are outrageous, here anyways.

[MountainGoat1966]

Their quality on many parts has definitely gone downhill over the years.
As with any of the parts stores these days, quality is always a roll of the dice.
At least the NAPA stores here both have an Autozone and O'Reilly within a block, and they will price match.
So, I shop online for quality and price, then walk into the selected store with part numbers.
NAPA is cool about not requiring a deposit from me when they need to order a part from the Phoenix warehouse, they know me and know I live 60 miles away and don't make many trips to the city.
Service like that does give them a brownie point from me.