Quote:
Originally Posted by special-K
It's best to use the phone or e-mail with the smaller vendors and I know that's true with Paul's. The website is for shopping and the phone/e-mail is for ordering. Plus, that way you speak with someone who can advise, not sell you the wrong parts you'd have to send back.
As far as shipping, I wouldn't know. But I stopped ordering from LMC after paying shipping based money spent on part. I way overpaid shipping for a steering wheel. That was a inferior p.o.s. that cracked in about 4 years and I hardly drove the truck. I sold the wheel on the parts board 5 years later and my average Joe cost was $15 compared to their shipping charge years before. And we pay more for shipping to the heavy hitters can get a deep discount
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I agree on the phone. I believe they run the business as a side venture, so they do not have a person manning the phone lines all the time. Email stinks sometimes when you have a disagreement and they stop replying. You are basically screwed unless you drive to their facility.
GMCPauls also go by dollar amount. That is why their shipping is a bit out there on certain items. If the item is large, they charge you for freight shipping, so you can't seem to win either way.