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08-21-2024, 09:45 PM
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#1 |
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Born Psycho
 
Join Date: Feb 2001
Location: brentwood,cal,usa
Posts: 4,935
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LKQ rant
I ordered a rear differential for an 05 tahoe for a customers vehicle with a bad housing and badly chipped spider gears. first one shows up, looks good from the outside so we open it up and there's chunks of spider gears stuck to the magnet. I call them again and tell them to send another one and to make sure the internal parts are in one piece. I only work till noon now that i get social security. well it showed up today after i left and the shop owner wasn't there either so the dumb a$$es accepted it- by the way it was $200 more than the first one since it had less miles. the shop owner sent me a bunch of pictures of it and it looks like it came out of a swamp- the backing plates are rotted through and the rust scale is a quarter inch thick. had me or him been there we wouldn't have accepted it- i've sent parts back before the looked like crap. so, tomorrow i get to call them back and ***** about it. sorry for the long post but just wondering if anyone else has had problems with LKQ.
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jerry moss 72 cheyenne super K20- tilt,tach,vacuum,speedwarning,buckets,shoulder belts,am/fm,tow hooks,bumper guards,toolbox,aux. fuel tank,posi front and rear,plus other goodies!!! SOLD 69 suburban K20-tilt,tach,vacuum,speedwarning,buckets,shoulder belts,am/fm,4 inch all spring lift,4 speed, 14 bolt full floater, dana 44 HD,warn winch,posi front and rear,tow hooks,plus other goodies. 73/80 chevy/gmc K20 SB400,turbo 400,205,tilt,a-c,gas hog. 77 K/5 cheyenne blazer-daily driver/beater. SON HAS IT NOW BRENTWOOD,CALIFORNIA |
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08-22-2024, 01:24 AM
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#2 |
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Registered User
Join Date: Oct 2014
Location: somewhere . . .
Posts: 972
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Re: LKQ rant
no its cool
vent away they dont seem to have common sense regarding at what is expected from the customer in noticing imperfection(s) or damage to anything that they send out have had plenty of occasion(s) that they done that w/ me also
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dont want to hear excuses, i want to hear solution(s) |
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08-24-2024, 07:20 AM
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#3 |
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Moderator
 
Join Date: Oct 2008
Location: Wentworth, NH
Posts: 4,977
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Re: LKQ rant
It's a work ethic of "I don't care".
It's infecting a lot of Industries. I go to U-Pull-It yards to liberate my own parts or buy from the mom and pops cuz I don't trust anymore. I'm probably just being "Old man shouts at Sky" but I'm finding I really really miss the time when people cared.
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1959 M35A2 LDT465-1D SOLD 1967 Dodge W200 B383, NP420/NP201 SOLD 1969 Dodge Polara 500 B383, A833 SOLD 1972 Ford F250 FE390, NP435/NP205 SOLD 1976 Chevy K20, 6.5L, NV4500/NP208 SOLD 1986 M1008 CUCV SOLD 2000 GMC C2500, TD6.5L, NV4500 2005 Chevy Silverado LS 2500HD 6.0L 4L80E/NP263 2009 Impala SS LS4 V8 RTFM... GM Parts Books, GM Schematics, GM service manuals, and GM training materials...
And please let us know if and how your repairs were successful. |
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