CPP C-Notch welds?

[zook]

I think I would request a call tag sent or emailed for return of defective of parts. Good luck! I work for my money and don't like it when I get the short end of the stick.
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[BR3W CITY]

Originally Posted by shawno72

Did you try and talk to CPPJeff, he's a boardmember here. He can usually help. My notches were all like that. I just welded where they didn't.

This thread has been going for 2 days, no doubt the vendor has seen it if they are active....the fact that its gone this far and THEY haven't stepped in to save their own name shows the typical CPP mentality. "We have your money, good luck."

You thought finishing the work the company was supposed to do is ok?

[lil_sahara450r]

Agree ^^^^^^!!!

[Moax]

No I didn't try to contact CPPJeff. I have already
sent them back.
I think my problem now with CPP is not just
that the C-notches were welded for crap,
but the fact of what I was told when I called,
and tried to let them know that there was a problem.
I really don't give a ratsass if you have sold
enough of these to buy a private island or not,
or that I am the only one to have ever complained.
The welding job sucked, I was polite and tried
to resolve the issue, I even asked for another set,
giving them the benefit of the doubt. Then I
was told they didn't want to send me another
set because I'd just complain about those too.
HELL YAH, I'd complain about those too if the
welds sucked on those.
As for welding then myself, WHAT???
I paid for this product to be done.
I'm a contractor, do you know how quickly I'd
be out of business if I expected my clients to
finish my jobs.
So, after a longer rant than my first, no, I didn't
contact CPPJeff and really don't ever plan to.
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[Moax]

Hey guys, I just read my last post, just so there is no
confusion here, I'm not mad at any ones post, of even at CPP,
I just think CPP's customer service sucks, I will
never do business with them again, and I
just wanted to let others see what they sent me,
and to know how I was dealt with.
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[Sicklajoie]

I noticed that Jeff hasn't been on this board since August. Maybe the company told him to stay off the board because of all the fires he had to put out here.
CPP's response to you about the welds is pretty cocky and pathetic.
You couldn't pay me to do business with them, judging by their track record on this site alone.

[shawno72]

Originally Posted by BR3W CITY

You thought finishing the work the company was supposed to do is ok?

What I thought was you get what you pay for and being a welder for many years, certified and the whole bit, the welds are actually plenty for what their purpose is. They were welded hot enough and had plenty of penetration. I just added some of my own cause I love overkill and it's my truck so I can do that, right? With CPP I learned a long time ago if your gonna buy their stuff don't expect to amazed with their product. We all know this or will soone learn it So for less than $100 to my door I still feel the notches will get the job done for the money. If I wanted anything more or was building a truck to showcase the suspension I would have contacted Porterbuilt and have gotten quality parts in the first place.
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[shawno72]

Originally Posted by Moax

No I didn't try to contact CPPJeff. I have already
sent them back.
I think my problem now with CPP is not just
that the C-notches were welded for crap,
but the fact of what I was told when I called,
and tried to let them know that there was a problem.
I really don't give a ratsass if you have sold
enough of these to buy a private island or not,
or that I am the only one to have ever complained.
The welding job sucked, I was polite and tried
to resolve the issue, I even asked for another set,
giving them the benefit of the doubt. Then I
was told they didn't want to send me another
set because I'd just complain about those too.
HELL YAH, I'd complain about those too if the
welds sucked on those.
As for welding then myself, WHAT???
I paid for this product to be done.
I'm a contractor, do you know how quickly I'd
be out of business if I expected my clients to
finish my jobs.
So, after a longer rant than my first, no, I didn't
contact CPPJeff and really don't ever plan to.
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Posted via Mobile Device

I can see you have been formerly welcomed to the Cpp disfunctional family I was only offering another outlet to try to get the issue resolved. No reason to bite my head off as we have all gone through the frustration of CPPs lack of customer service. Live and learn my friend, hopefully you get as much money back as you can
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[WIDESIDE72]

I just finished installing a CPP spring drop kit on my 72 that I bought here on the board. It had never been installed. The quality on it is fine as there was nothing for them to weld and screw up. I have to wonder if the c notches are mad overseas. The lack of quality seems typical or Chinese/ Taiwanese quality.

I was doing some research as I'm thinking of going lower. I have a set of 2-1/" dropped spindles to add to the CPP springs and I was researching c notches and came across this thread. Now I know not to buy them from CPP! That kind of poor customer service reallllllllly chaps me.
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[WIDESIDE72]

I am not a professional welder but my 75 yo retired dad was and I can tell bad welds when I see them! He worked in the pipeline industry and had numerous 100% dray jobs over the years. I still get him to weld up anything I worry about such as hitches and such.
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[nds1968]

The CPP C-Notch will get the job done. You pretty much get what you pay for. If you want a top quality C-Notch it will cost. Here is what I used http://67-72chevytrucks.com/vboard/s...d.php?t=405750

[leddzepp]

I have a CPP notch. Zero issues, I would buy another one in a heart beat.

[GMtrucknut!!]

:metal I had issues with CPP and yes Jeff did resolve the problem but I endured his attitude about CPP and promised him that if I ever delt with CPP again I would just contact him personally. But since I have lost their number I doubt I will ever contact him !!! CPP DOESNT HAVE CUSTOMER SERVICE !!!!!!

[CPPJEFF]

Originally Posted by Sicklajoie

I noticed that Jeff hasn't been on this board since August. Maybe the company told him to stay off the board because of all the fires he had to put out here.
CPP's response to you about the welds is pretty cocky and pathetic.
You couldn't pay me to do business with them, judging by their track record on this site alone.

Wow guys this post sucks! So much negativity to say the least, honestly if you were me would you want to come in here?? LOL On a serious note guys i don't come on here that much and i am not hiding just really busy but just like this post someone e-mailed me and let me know about the issues. Honestly i can say we have sold that c-notch kit for as long as i have worked here just like that. A few years back we went over this and we decided to make a heavy duty version with thicker material and welded 100% for the guys towing. These are not made overseas they are made at CPP. I often wonder how many cool items would not be on the market if it was not for CPP yet you guys say all these rude things about the company and then say how rude the employees are. Something about the pot calling the kettle black i suppose! Listen most of you guys are my friends and i agree it helps to bring issues to the surface and get them rectified but man oh man this one is pretty bad! Seriously as i have said before i appreciate you guys ass customers and appreciate the buisness but sometimes you guys come really hard! Call me direct at 888-522-8303 ext 118 if anyone personally wants to go over anything i will do the best i can. Thanks guys!

[YBNORML]

Originally Posted by leddzepp

I have a CPP notch. Zero issues, I would buy another one in a heart beat.

Agreed!
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[jd7]

Wow...... I just bout some drop spindles from them @ Pomona Swapmeet,they were boxed wrong. I called them the following Monday and was treated very well, my son lives closer to them than I do he exchanged the spindles for me without a problem.I don't know the internal workings or rules for the customer service operators but I would imagine treating customers like shiat is not whats excepted.I don't think the owner of the company would allow this behavior from an employee because it will effect sales and customer retention.Has anyone written a letter ?

[CPPJEFF]

Originally Posted by jd7

Wow...... I just bout some drop spindles from them @ Pomona Swapmeet,they were boxed wrong. I called them the following Monday and was treated very well, my son lives closer to them than I do he exchanged the spindles for me without a problem.I don't know the internal workings or rules for the customer service operators but I would imagine treating customers like shiat is not whats excepted.I don't think the owner of the company would allow this behavior from an employee because it will effect sales and customer retention.Has anyone written a letter ?

Great reply! The owner of this Company is probably one of the fairest guys on the planet! And yes you are right he hates poor customer service with a passion!!

[wkends]

I am glad I found these reviews. I am about to order several parts and having Jeff come on here to discuss these issues helps alot. I will contact him direct.

[CPPJEFF]

Originally Posted by wkends

I am glad I found these reviews. I am about to order several parts and having Jeff come on here to discuss these issues helps alot. I will contact him direct.

Contact me whenever guys, i don't come on the board that much but you guys have my e-mail.

[1965Project]

I have spent around $1800.00 on CPP parts in the last 6 months - some from Scott's and some directly from CPP- and I can say I really have had no complaints. No, every part didn't fit perfectly but I've had no problems making everything work so far. When you're working on a 48 year old truck you can't expect everything to fit like a glove. That being said, I would not have put that c-notch on my truck without first welding the inside. It would probably be fine like it is but since I have been in the machine and fabrication business for over 25 years it would have caught my attention and I would have corrected it. It would certainly have not kept me from purchasing from CPP again though. There is no telling how many satisfied customers CPP has out there that will never voice that on a board such as this so it seems all we read are the negative experiences. That's just how it seems to go...

[CPPJEFF]

Originally Posted by 1965Project

I have spent around $1800.00 on CPP parts in the last 6 months - some from Scott's and some directly from CPP- and I can say I really have had no complaints. No, every part didn't fit perfectly but I've had no problems making everything work so far. When you're working on a 48 year old truck you can't expect everything to fit like a glove. That being said, I would not have put that c-notch on my truck without first welding the inside. It would probably be fine like it is but since I have been in the machine and fabrication business for over 25 years it would have caught my attention and I would have corrected it. It would certainly have not kept me from purchasing from CPP again though. There is no telling how many satisfied customers CPP has out there that will never voice that on a board such as this so it seems all we read are the negative experiences. That's just how it seems to go...

Free t-shirt for you! Call me to collect! Anyone building a 48 year old truck understanding things might not fit wins a t-shirt! 888-522-8303 ext 118 CONGRATS BIG WINNER!

[cori 64]

I'm sure those c notches would never come apart even with lack of penetration!!and i've never had trouble with cpp ever! I personally like them because they are close to me so if I have a problem I know they will fix it!! some people should just buy a new truck!

[crakarjax]

Just got a notch from CPP and the welds look exactly like the first post. I'll be welding up all the inner seams myself I guess, which is ok because I need the practice

[BigMike]

I too have ordered thousands of dollars with CPP, for both my truck & my son's 72 Nova. Only had a couple of small issues that were quickly resolved. I recently ordered the trailing arm crossmember, trans crossmember, trac bar & front upper shock mount & all came with great welds, nice powdercoating and correct nuts/bolts. Shock mounts stated it was raw but received them powdercoated which was a nice surprise. I live about 30 minutes away so most of the time I go there, but the last order was shipped with no issues. I will continue to buy from them whenever I need something.

20 years ago you had to pretty much build whatever you wanted because nothing was readily available for our trucks. CPP really has brought a lot to the table for our trucks that we would have otherwise had to pay big $$$ for a fabricator to make it or do it ourselves. Many out there don't have the tools to fabricate the parts CPP makes let alone knows how to weld. So to have a part you can now buy off the shelf for a reasonable price makes it possible for many people to do things to their trucks that would not have been possible 15-20 years ago. We have become a nation of expecting the best possible product for the cheapest possible price. Nowadays, because of companies like CPP, there are dozens of other companies/fabricators out there to choose from for similar products. Where do you think we would be without them?

Like a couple of people said, I would have just welded the spots that I thought needed it an moved on. How many notch kits are out there under $100? Sure look at Porterbuilts welds, but also look at the $200 price tag. Not that it's a bad thing because Porterbuilt makes amazing products, but you pay a premium for them. But many people, myself included, simply cannot afford them.

Just my experience and $.02