Anyone ever had luck getting summit to honor a warrantee for a bad crate engine?

[aris_unlimited]

This just has me convinced that when I buy my crate engine, I buy it at a GM dealership and have them install it (which I was planning on doing myself since it is a big block conversion and I wanted to troubleshoot the install myself). Just so I get that extra bit of warranty.

[tcrist]

Originally Posted by aris_unlimited

This just has me convinced that when I buy my crate engine, I buy it at a GM dealership and have them install it (which I was planning on doing myself since it is a big block conversion and I wanted to troubleshoot the install myself). Just so I get that extra bit of warranty.

Let us know what they quote you for the install.

[mechanicalman]

Originally Posted by aris_unlimited

This just has me convinced that when I buy my crate engine, I buy it at a GM dealership and have them install it (which I was planning on doing myself since it is a big block conversion and I wanted to troubleshoot the install myself). Just so I get that extra bit of warranty.

I hope you get a more competent dealer than what was discussed here.

If anything this would make me NOT buy a GM crate engine and NOT want to have anything to do with a GM dealer service dept.

The crate engine: Poorly engineered combination of parts in this instance. GM should sell this engine as a short block only or put higher compression heads on it.

The dealership service: Incompetent as described in the conversation.

This being said, it's different for me as I do not trust others to build my engines.

[geezer#99]

Originally Posted by aris_unlimited

This just has me convinced that when I buy my crate engine, I buy it at a GM dealership and have them install it (which I was planning on doing myself since it is a big block conversion and I wanted to troubleshoot the install myself). Just so I get that extra bit of warranty.

Warranty!!
What warranty!!
If you're having a sb replaced by a sb you might get a warranty.
If you're swapping a bb in place of a sb, you better confirm the warranty on paper before they begin.

[tcrist]

I am sure there would be a warranty of some sort.

If the engine was bought there, it would have it's standard warranty.

If it was installed there using OEM parts bought there, the parts would have their standard warranty and the labor would have it's own standard warranty.

I am pretty sure about that, BUT, that does not mean that if something was to go wrong, they would not blame it on something other than what they did.

In addition, most shops that sell re-manufactured engines have an extended list of items that have to be replaced/reconditioned or the warranty is invalid. If you miss one thing or do not send in a copy of the receipts with the warranty information, then the warranty is invalid.

Standard business practice.

[mechanicalman]

Originally Posted by tcrist

i am sure there would be a warranty of some sort.

If the engine was bought there, it would have it's standard warranty.

If it was installed there using oem parts bought there, the parts would have their standard warranty and the labor would have it's own standard warranty.

I am pretty sure about that, but, that does not mean that if something was to go wrong, they would not blame it on something other than what they did.

In addition, most shops that sell re-manufactured engines have an extended list of items that have to be replaced/reconditioned or the warranty is invalid. If you miss one thing or do not send in a copy of the receipts with the warranty information, then the warranty is invalid.

Standard business practice.

yup

[cdowns]

crate engines are not remanufactured engines

[FirstOwner69]

Hey, AirSpeed...
I tried sending a PM but your inbox is full. Clear it out and let me know when you can receive the message.

Jim

[mechanicalman]

Originally Posted by firstowner69

hey, airspeed...
I tried sending a pm but your inbox is full. Clear it out and let me know when you can receive the message.

Jim

x2

[tcrist]

Originally Posted by cdowns

crate engines are not remanufactured engines

So true, but they could still have the same restrictions.

I know that if I were selling remanufactured engines or crate engines I would make them show proof of quite a few items that either had been replaced with new or rebuilt parts in order for the warranty to be valid.

Not rebuilt by them, rebuilt or new from a shop.

[cdowns]

Originally Posted by tcrist

So true, but they could still have the same restrictions.

I know that if I were selling remanufactured engines or crate engines I would make them show proof of quite a few items that either had been replaced with new or rebuilt parts in order for the warranty to be valid.

Not rebuilt by them, rebuilt or new from a shop.

do you sell engines of any type or are you just blowin smoke

[tcrist]

No I do not sell engines and have never sold them.

I used to build my own but quit back 20+ years ago. Do not even want to touch all this new fangled crap.

I did replace one in the late 90's in a 1991 Chevy pickup that was my son's. I pulled it , took it to a shop and had them build the long block. We had a full page list of all of the items that had to be replaced with new or rebuilt items in order for the warranty to be valid.

Things like, spark plugs, spark plug wires, water pump all heater and radiator hoses, fuel filter, ect. Even needed to show where I bought new oil and oil filter.

Needed to show proof of having the radiator rebuilt or proof of a new one.

These kind of things. Standard items that you should either replace or rebuild when installing a crate or re-manufactured engine anyway.

[IRQVET]

I went with a JEGS factory GM replacement 5.7L Vortec for my 98 Tahoe. Everything went off without a hitch. The engine is new, not rebuilt, with a GM factory 3 year/ 36,000 mile warranty and it only ran me $2,091 OTD.

(I had the shop paint it in Hanger Orange prior to install as a nod to history) Although the Hanger Orange only plays "peek-a-boo" through all the smog crap, rofl.

[garyd1961]

Sounds to me like a bad engine choice. The 290 hp crate engine is a natural born dog especially in a heavy truck with 33" tires.

[IRQVET]

Originally Posted by garyd1961

Sounds to me like a bad engine choice. The 290 hp crate engine is a natural born dog especially in a heavy truck with 33" tires.

I think my engine is rated at 255hp (I could be wrong). Honestly I had a GMC with a 5.0 motor and that thing was DOG! Compared to the 5.0 my 5.7 feels like a hot rod, lol.