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#1 |
Desert Rat
Join Date: Jul 2010
Location: Mojave Desert
Posts: 169
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Plastic bezels...should have known better
I ordered the cheap plastic headlight bezels when I ordered my 73/74 grille. As the photos show, the quality is crap. Only one came out like this, but it's still a big disappointment for this to show up at my door.
The one that wasn't defective actually fit rather well, so I don't know whether to return them both or just the problematic one... |
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#2 |
Registered User
Join Date: Sep 2010
Location: los angeles
Posts: 1,132
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Re: Plastic bezels...should have known better
Where did you get them from?
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#3 |
Desert Rat
Join Date: Jul 2010
Location: Mojave Desert
Posts: 169
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Re: Plastic bezels...should have known better
LMC. I'm sure they'll be more than happy to let me return/exchange them.
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#4 |
In the Forgotten far North.
![]() Join Date: Jul 2007
Location: Anchorage, Alaska
Posts: 2,627
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Re: Plastic bezels...should have known better
Yeah but you'll be out the freight both ways.
__________________
1987 R3500 CREW CAB DUALLY (BIG RED)Acquired 06/12/2015 1990 chevy suburban V2500 5.7L My cluster Mods-Nov 2007 overhead console Stereo install Round 2 Aug 2009 Heated/turn signal mirror upgrade |
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#5 |
Desert Rat
Join Date: Jul 2010
Location: Mojave Desert
Posts: 169
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Re: Plastic bezels...should have known better
Their returns procedure states that if the return is due to their error, they'll reimburse my shipping. I'll tell them I did not order a ****ed up bezel, and that they must have sent me the wrong one
![]() I've bought quite a bit of crap from LMC, and I'd hope they have good enough customer service to take care of the shipping. |
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#6 |
Registered User
Join Date: Jul 2009
Location: washington
Posts: 4,178
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Re: Plastic bezels...should have known better
^ haha I would love to see you make that call, just remember poor man buys it twice!
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377 sbc thumpr cam autogear m23 muncie 3:73 Detroit trutrac 3''spintech prostreet mufflers xpipe 1 3/4 headers build thread !http://67-72chevytrucks.com/vboard/s...d.php?t=577217 Iroc gauge threadhttp://67-72chevytrucks.com/vboard/s...d.php?t=554511 |
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#7 |
Registered User
Join Date: Jun 2011
Location: Baytown TX
Posts: 2,219
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Re: Plastic bezels...should have known better
I bought quite a bit from LMC with no problems. It probably came to them like you got it. Surely thell make it good.
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John 82 Chevy Silverado 350ci/TH350 ![]() |
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#8 |
Desert Rat
Join Date: Jul 2010
Location: Mojave Desert
Posts: 169
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Re: Plastic bezels...should have known better
Just got off the phone with LMC: they are shipping me another bezel free of charge (I pay no shipping, nothing for the part.) I asked the lady how I should go about being reimbursed for shipping the defective one back, and she told me they didn't want it back. She didn't request pictures; nothing.
I am a happy camper. |
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#9 |
Registered User
Join Date: Dec 2009
Location: Texas Hill Country
Posts: 142
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Re: Plastic bezels...should have known better
I've had to return a couple of items before and they always made it right. They allowed me to keep the defective part and they just sent me another one. If a part is defective, they cant resale it so they rather not take the cost of shipping it back.
sixshooter798- Cool. that's what i was responding, but you beat me to it. Truck is looking good by the way. Last edited by Outlaw87; 07-26-2011 at 01:02 PM. Reason: not a fast enough typer... |
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#10 |
Registered User
Join Date: Jan 2011
Location: San Bruno, CA.
Posts: 348
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Re: Plastic bezels...should have known better
Ive only had one defective item I've ever purchased from LMC. It was a cracked mirror, but their customer service was great, I shipped it to them, they sent me a new one, and I didn't have to pay anything.
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#11 | |
Desert Rat
Join Date: Jul 2010
Location: Mojave Desert
Posts: 169
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Re: Plastic bezels...should have known better
Quote:
Thanks! I'll post decent pictures of the facelift when I get my 350 emblem the way I want it |
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#12 |
Registered User
Join Date: Jul 2009
Location: washington
Posts: 4,178
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Re: Plastic bezels...should have known better
glad to hear they're good with customer service, i havent had to deal with them yet and hope to not have to return anything
__________________
377 sbc thumpr cam autogear m23 muncie 3:73 Detroit trutrac 3''spintech prostreet mufflers xpipe 1 3/4 headers build thread !http://67-72chevytrucks.com/vboard/s...d.php?t=577217 Iroc gauge threadhttp://67-72chevytrucks.com/vboard/s...d.php?t=554511 |
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#13 | |
Conversion Truck Addicted
Join Date: Sep 2009
Location: Denmark, Europe
Posts: 1,551
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Re: Plastic bezels...should have known better
i have had alot of deals with LMC there service is great, i have gotten the right parts and in good condtion
the only complaint is there long wait for shipping quotes
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Thomas Quote:
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#14 |
Registered User
Join Date: Oct 2003
Location: houston, texas
Posts: 1,974
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Re: Plastic bezels...should have known better
I bought the front grille surround trim and headlight trim from LMC for my 85 C10, it didnt fit correctly and was made in China. They sent a second set and fit the same so I threw it in the trash can and found NOS and it fit like a glove. I still buy alot from LMC, but only for certain items I cant find NOS. I would rather wait for the pieces to become available on ebay or here than waste my money.
__________________
2008 Silverado Z71 RCSB 1991 GMC Jimmy 4x4 1976 GMC Sierra C15 SWB |
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