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#1 |
20' Daredevil (Ret)
![]() Join Date: May 2003
Location: Jefferson State
Posts: 13,621
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Does anyone have a phone number for RockAuto? I can't find it on their website and would like to talk with someone there. Just got AC Delco tierod ends and drag link (or center link; I have seen it referred to both ways). It looks good but one drag link end has no threads in the hole for the zerk. I waited several days for these parts and would like a new replacement pronto; the website is less than helpful.
PS -- Anyone happen to know the thread size & count for a grease fitting? Tapping the hole might not work though, b/c the hole is shallow, and shavings could contaminate the inside. EDIT: I finally found their number, hopefully can reach someone to help me get a replacement part more quickly than my original order.
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- Mike - 1972 K20 LWB 350/350/205 RIP El Jay Last edited by Stocker; 05-04-2017 at 10:28 PM. |
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#2 |
Senior Member
![]() Join Date: May 2010
Location: Wisconsin & Arizona
Posts: 4,844
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Re: RockAuto number? Parts problem, need help...
1-608-661-1376
It's on their website but buried. EDIT: Just saw you found it. |
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#3 | |
Junior Member
![]() Join Date: Jul 2014
Location: Huntsville, AL
Posts: 75
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Re: RockAuto number? Parts problem, need help...
Quote:
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#4 |
20' Daredevil (Ret)
![]() Join Date: May 2003
Location: Jefferson State
Posts: 13,621
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Re: RockAuto number? Parts problem, need help...
Yep.... and I just called, and it's just another automated system telling you to go to the website..... Sadly, actual customer service is a thing of the past with many companies....
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- Mike - 1972 K20 LWB 350/350/205 RIP El Jay |
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#5 | |
20' Daredevil (Ret)
![]() Join Date: May 2003
Location: Jefferson State
Posts: 13,621
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Re: RockAuto number? Parts problem, need help...
Quote:
![]() The part in question has the hole for a zerk, but the hole has no threads. ![]()
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- Mike - 1972 K20 LWB 350/350/205 RIP El Jay |
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#6 |
Junior Member
![]() Join Date: Jul 2014
Location: Huntsville, AL
Posts: 75
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Re: RockAuto number? Parts problem, need help...
Gotcha. Mine's a 72 C10. Didn't know they were different.
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#7 |
Registered User
Join Date: May 2013
Location: Oregon
Posts: 327
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Re: RockAuto number? Parts problem, need help...
It doesn't need to have threads in the hole. The zerk probably has self tapping threads and will screw right into the hole.
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#8 |
Senior Member
![]() Join Date: Apr 2016
Location: Fairbanks, AK
Posts: 334
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Re: RockAuto number? Parts problem, need help...
I just replaced the drag link ends and tie rod ends on my K2500 last weekend. Moog parts. Holes for the grease zerks were not threaded but as previously mentioned they have self tapping threads and screwed right in.
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1972 GMC K2500 Super Custom Matt |
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#9 | |
Moderator
![]() Join Date: May 2007
Location: Southern Cal
Posts: 20,004
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Re: RockAuto number? Parts problem, need help...
Quote:
Also for clarification, the center link or drag link is the solid bar which the tie rod ends and pitman arm attach to. The pitman arm has zerk fittings at either end, not the center link. I think Stocker is referring to the pitman arm when he says center link.
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1972 C/10 Cheyenne Super SWB. Restored, loaded, slammed. 1968 C/10 50th Anniversary LWB. Unrestored, stock, daily driver/work truck. RIP ElJay RIP 67ChevyRedneck RIP Grumpy Old Man |
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#10 | |
Senior Member
![]() Join Date: Apr 2016
Location: Fairbanks, AK
Posts: 334
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Re: RockAuto number? Parts problem, need help...
Quote:
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1972 GMC K2500 Super Custom Matt |
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#11 |
Moderator
![]() Join Date: May 2007
Location: Southern Cal
Posts: 20,004
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Re: RockAuto number? Parts problem, need help...
Oops...thanks for clarifying my misinformation
__________________
1972 C/10 Cheyenne Super SWB. Restored, loaded, slammed. 1968 C/10 50th Anniversary LWB. Unrestored, stock, daily driver/work truck. RIP ElJay RIP 67ChevyRedneck RIP Grumpy Old Man |
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#12 |
20' Daredevil (Ret)
![]() Join Date: May 2003
Location: Jefferson State
Posts: 13,621
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Re: RockAuto number? Parts problem, need help...
I'm first to admit I am no mechanic.... but the one end (of whatever the heck it is, more about which later) came with a threaded hole, and the end in question -- well, I tried but could not force the zerk to cut its own threads. My lucky day, though, I own just 5 or 6 taps, and one was the correct size.
![]() Now, what do we call that part? Reference this thread http://67-72chevytrucks.com/vboard/s...d.php?t=437251. It shows (with MOOG part numbers), from the top, tie rod ends, drag link ends, and drag link adjusting sleeve. Those are the parts I am replacing, and each one (except the sleeve) has a grease fitting. For the record, my original drag link (or center link if you prefer; the two terms seem interchangeable) was a solid one-piece bar with grease fittings on each end. Also on the same thread I linked above, post #13 clearly shows the parts on a 4WD truck. First pic shows the drag link connected to the pitman arm (left side of the pic) and connected to the steering arm (right side of the pic). No grease fittings on either one of those. To clarify (I hope) that part in the first pic in post #13, which I have been calling a drag link (as have many others) is exactly what I just installed on my K20. Not the pitman arm... that stayed. Some confusion may be due to differences between my K20 and C10s or C20s. I don't know because I'm not at all familiar with 2WD trucks. EDIT: I took so long to research & type this, it was already corrected above. Thanks, guys!
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- Mike - 1972 K20 LWB 350/350/205 RIP El Jay |
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#13 |
Registered User
Join Date: Jul 2002
Location: St. James, MO
Posts: 1,239
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Re: RockAuto number? Parts problem, need help...
This lack of human interface is one thing that allows them to sell parts so reasonably. If they had to staff a bank of phones all the time, even at minimum wage or overseas, their overhead would be much higher, translating into higher prices.
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'69 Longstep K-10: 327/SM465/T-221/Closed Knuckle Dana44/12-bolt. |
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#14 |
Post Whore
![]() Join Date: Feb 2016
Location: Portland Oregon
Posts: 11,086
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Re: RockAuto number? Parts problem, need help...
Zerks come in at least two styles. Thread in and drive/press in. The drive in style can be installed by using a heavy wall tube or socket that just fits over the check valve end of the zero and still touches the base of the zerk. Then carefully tap the zerk in keeping it in line with the hole. The link shows drive in styles. The angled ones are more difficult to install without damaging the check valve end or tip.
https://www.saeproducts.com/drive-ty...FRCXfgodMmEHhw
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Thanks to Bob and Jeanie and everyone else at Superior Performance for all their great help. ![]() RIP Bob Parks. 1967 Burban (the WMB),1988 S10 Blazer (the Stink10 II),1969 GTO (the Goat), 1970 Javelin, 1952 F2 Ford OHC six 4X4, 29 Model A, 72 Firebird (the DBP Bird). 85 Alfa Romeo If it breaks I didn't want it in the first place The WMB repair thread http://67-72chevytrucks.com/vboard/s...d.php?t=698377 |
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#15 |
20' Daredevil (Ret)
![]() Join Date: May 2003
Location: Jefferson State
Posts: 13,621
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Re: RockAuto number? Parts problem, need help...
^^ Interesting, and I never would have known such a thing existed. Probably just to save a bit of time installing VS threaded zerks? Doesn't look like they would be easy to R&R if one went bad.....
Quick follow-up to this thread, all the new bits are installed, test drive went fine with no apparent problems, and the alignment will be done next week.
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- Mike - 1972 K20 LWB 350/350/205 RIP El Jay |
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