1968 Golden Anniversary Seat Covers

[KevinK7]

A bit late, but since I just got an email from SMS, here's the sale ad...
I'll repost over in the PromoCodes thread too.
As '68350' noted, it isn't often they run sales...

[KevinK7]

======================
UPDATE 5/12/20: Just to let everyone know. I received an email from SMS earlier today, they are offering to make a new set of covers. Needless to say I am very pleased
"Kevin
We will make the new set of covers for you correctly, if you send back the original set we made we will fix them for you.
Thanks
Kim"
======================

I'm posting this for those who may be ordering fabric seat covers from SMS. Pay attention to the direction the 'diamond' pattern runs in the upholstery you receive.
I was wondering about the upholstery I had received (a while back) from SMS for my 50th, and can confirm (sadly) the fabric pattern is running 'up-down', when it should run 'side-to-side'.

Noting here, I did (earlier today) reach out to SMS to bring this to their attention. Primarily since I just ordered the FAWN, but also regarding the 50th upholstery I already received.
I even mentioned that I was aware others may be ordering their upholstery at this time to further raise the concern.

Hopefully this will avoid the issue for others.

Once I do hear back from SMS, I will edit this post with update...

Kevin


Incorrect: up-down (my 50th upholstery received from SMS


Correct: Side-to-Side (not my photo)


An original seat for reference: (not my photo)

[68Gold/white]

What was their response??? if any yet...

[KevinK7]

Originally Posted by 68Gold/white

What was their response??? if any yet...

Nothing yet, but I'll update my original post once I do hear.

[northerngmc]

Update. A month after ordering my 50th cover from SMS Fabrics I emailed them to follow up on the order. See if there was tracking available.

Quick response

We are currently making a new roll of this cloth before we can make the covers. Will be a few months.



Well I was planning to change the cover next winter.

[bucktruck68]

Originally Posted by northerngmc

Update. A month after ordering my 50th cover from SMS Fabrics I emailed them to follow up on the order. See if there was tracking available.

Quick response

We are currently making a new roll of this cloth before we can make the covers. Will be a few months.



Well I was planning to change the cover next winter.

Posted via Mobile Device

[bucktruck68]

Originally Posted by bucktruck68

Posted via Mobile Device

Well maybe that’s why they have called me twice asking if I wanted to reconsider. After calling and leaving two messages as well as multiple emails to order I gave since I had no response from all attempts. I was only going to order it because of the sale since I won’t need it for a while. The first time they called I had just looked at an LS motor so I was going to put my money toward it instead of the seat cover so I told them I would just hold off. They just called me again last a couple weeks ago. I still declined.
Posted via Mobile Device

[KevinK7]

Following up here...

I just got shipping confirmation from SMS that a package is on it's way
Not sure if this is the 50th or Fawn covers, but will post when I get them.

Kevin

[northerngmc]

Originally Posted by KevinK7

Following up here...

I just got shipping confirmation from SMS that a package is on it's way
Not sure if this is the 50th or Fawn covers, but will post when I get them.

Kevin

Great

I have not heard anything new on my 50th seat cover

[68Gold/white]

Originally Posted by KevinK7

Following up here...

I just got shipping confirmation from SMS that a package is on it's way
Not sure if this is the 50th or Fawn covers, but will post when I get them.

Kevin

Glad to hear SOME good news!!!

Did you send your incorrect covers back to them???

[northerngmc]

No email

No tracking

[GerhardH]

Originally Posted by northerngmc

No email

No tracking

Maybe try this address, i got yesterday a fast answer:

[68Gold/white]

Ehhh, It'll happen THe way you want!!!

Too many good possibilities with all the good folks here.

[northerngmc]

I emailed SMS on the weekend so see if my seat covers were enroute. Here is the response I received this morning.

We are still waiting on the new roll of material to come in from the mill, unfortunately we didn’t have enough in stock to do all the covers we had orders for.



I guess I will continue to wait.....

[GerhardH]

Regarding the wrong pattern:
SMS shows a excellent service. They advised a change for free, Unfortunatly I have build in already and have not anymore the old one,

Therefore they offer to send the material and I can organize a local service.

Great!

[ThreeQuarter]

Originally Posted by GerhardH

Regarding the wrong pattern:
SMS shows a excellent service. The advised a change for free, Unfortunatly I have build in already and have not anymore the old one,

Therefore they offer to send the material and I can organize a local service.

Great!

That’s good customer service!

[northerngmc]

Update from SMS. Fabric is in, they hope to ship in October.....

[northerngmc]

Another update after asking SMS

The cloth is still being made, I will check to see when it will be ready. I will be back to you the first of next week.

[northerngmc]

Is anyone else still waiting for 50th covers from SMS?

Ordered and PAID May 6

June 16 “Will be a few months.”

July 20 “We are still waiting on the new roll of material”

Sep 18 “Almost ready, will be an October delivery”

Nov 6 “The cloth is still being made”

Dec 17 “ suppose to be here right after the holiday’s”

Feb 2 “The material will be here in the next couple of weeks”


I am getting frustrated.......

[bucktruck68]

I’m not surprised. I called several times and left 3 messages back when they were running their special. A month later after the discount expired they called me back asking if I wanted to order. I declined. Glad I did after seeing your post. I think they put out a good product but are probably struggling getting help to run the operation or maybe they are just that busy. Hope you get it soon.

[northerngmc]

Originally Posted by northerngmc

Is anyone else still waiting for 50th covers from SMS?

Ordered and PAID May 6

June 16 “Will be a few months.”

July 20 “We are still waiting on the new roll of material”

Sep 18 “Almost ready, will be an October delivery”

Nov 6 “The cloth is still being made”

Dec 17 “ suppose to be here right after the holiday’s”

Feb 2 “The material will be here in the next couple of weeks”


I am getting frustrated.......

Saga Continues

May 11 "I know the material came in, let me check and see when the covers will be done."

June 9 "The seat cover supervisor never got back to me. I will check with him again."


I really want my seat cover. I wanted it a year ago.

[bucktruck68]

Man that’s ridiculous. I hope you eventually get it. Sooner than later. Might be quicker to just ask for the fabric and have a local upholstery company make them for you. Good luck.

[northerngmc]

This month's reply from SMS on my inquiry to when I may get the cover I ordered in May 2020.


"I talked to production and you’re covers will be shipping in the next two weeks."

[northerngmc]

15 months after ordering snd paying for my seat cover IT ARRIVED!

Time to start figuring out how to install it.

[68Gold/white]

I’m not believing you until I see pictures!!!