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#26 | |
Registered User
Join Date: Apr 2001
Location: DALLAS,TX
Posts: 21,970
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Re: Lowering blocks for my 72 gmc?
Quote:
While I agree that ECE is good, they can & do make mistakes. But, it's the CS that 'corrects' those mistakes & make them worth returning to again & again. I have used both of these companies since before 2000. I continue to do business w/ECE (just bought some stuff last week) . . .... not so much CPP & just because of that reason. They seem to have a 'book of rules' that they can't seem to devitate from regardless of what common sense dictates. I prefer a company that can react per situation when mistakes are made. After all, last I checked, we're all still human.
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67SWB-B.B.RetroRod 64SWB-Recycle 89CCDually-Driver/Tow Truck 99CCSWB Driver All Fleetsides @rattlecankustoms in IG Building a small, high rpm engine with the perfect bore, stroke and rod ratio is very impressive. It's like a highly skilled Morrocan sword fighter with a Damascus Steel Scimitar..... Cubic inches is like Indiana Jones with a cheap pistol. |
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#27 |
Champagne Taste on Beer Budget
Join Date: Dec 2008
Location: High Ridge, Missouri
Posts: 2,190
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Re: Lowering blocks for my 72 gmc?
Well sounds like I need to contact ECE for my 2" lowering blocks then.
No way do I want to run into those types of problems.
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Coming Soon: Project 1970 Country Truck |
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#28 |
Registered User
Join Date: Jan 2005
Location: Clearlake Oaks CA
Posts: 1,716
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Re: Lowering blocks for my 72 gmc?
You know when I 1st posted this Thread, I got a "Hint" that 1 or 2 people may have had a problem with CPP, but I thought........
"They havent screwed me over yet...so I'll give em' a shot". You know after posting this Saga regarding my tail of CPP, people are now coming out of the wood work to let me know their displeasure with them. At this point I think I intend to cut my losses and tell them, "Thanks.....but NO THANKS" and not to name any Forums or Posts, but to tell them it may be to late to get their **** together, because they just lost me along with countless others. Roger "RATIKLE"
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Hello members... I'd like you to know that I sold, my 72 GMC (Ratikle), back in November of 2011. I don't visit the site much anymore, but please feel free, to drop me a private message. RIP...."RATIKLE" |
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#29 |
Big Red - Now its a SWB!
Join Date: Jun 2009
Location: Oroville, Ca
Posts: 1,624
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Re: Lowering blocks for my 72 gmc?
Back when I was in high school I was a manager at mc donalds, what they taught us was that one disgruntled customer will tell ten others not to do business there, and that a complaint is the best chance to make the customer happy, because most pi**ed off customers won't say anything and just never come back... I guess CPP could learn something from this beause obviously its true because look at how many prospective customers are being told not to do buisness with them right now, and just because they don't want to comp some cheap blocks. Gotta love the power of boards like this!
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68 3/4 ton ![]() ![]() 41 3/4 ton ![]() 01 Tahoe LT 4WD (my daily driver)-Magnaflow Muffler, Rollin on 22's 02 Ford Mustang Convertable (Wife's Car)-Flowmaster 50, Clear corners, Intake, sittin on 18's |
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#30 | |
Watch out for your cornhole !
![]() Join Date: Jun 2003
Location: Azle, Texas
Posts: 14,162
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Re: Lowering blocks for my 72 gmc?
Quote:
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I'm on the Instagram- @Gearhead_Kevin Last edited by Tx Firefighter; 07-25-2009 at 06:55 PM. |
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#31 |
Account Suspended
Join Date: Jun 2000
Location: over yonder
Posts: 14,270
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Re: Lowering blocks for my 72 gmc?
My company has a slogan that cover's most everything, good or bad, when it comes to Customer Service:
"Do the right thing. Period." And like the company Scoti works for, we also command the largest segment in our given market share. CPP could learn a lot from this. Last edited by Shane; 07-25-2009 at 09:20 PM. |
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#32 |
Registered User
Join Date: Jan 2005
Location: Clearlake Oaks CA
Posts: 1,716
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Re: Lowering blocks for my 72 gmc?
OK,
So I picked up my Truck from the Mechanics today, after the 2" Lowering Block Install (with the correct Sized U-Bolts). Bottom line is I LOVE the look. It rides a "little" stiffer than before, than it did with just the Lowering Springs, but nothing that would have me taking them back out again. Another thing..................... My Mechanic only charged me for the time it took to install the, CORRECT SIZED U-BOLTS!!! ![]() ![]() ![]() So now that its over and done with and CPP has had 5 days (and no response from them), they can stick it up their A$$!, I'll NEVER purchase from them or recommend them again...TO ANYONE! ![]() Picture of the Final Outcome is enclosed. I've also included a picture gallery on my website of the Lowering Block Outcome. It can be seen at: http://home.pon.net/wwotr/towing.htm Just scroll down until you come to it. That being said, I've got the 1st set of U-Bolts, (I assume their probably for the 1" or 1 1/2" Lowering Blocks) and a set of the "Pancake" style Bump Stops for sale. They say the Bumpstops are for someone with a "C Notch", but they sold them to me anyway. Roger "RATIKLE"
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Hello members... I'd like you to know that I sold, my 72 GMC (Ratikle), back in November of 2011. I don't visit the site much anymore, but please feel free, to drop me a private message. RIP...."RATIKLE" Last edited by wwotr; 07-28-2009 at 08:26 PM. |
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#33 |
Registered User
Join Date: Jun 2008
Location: South Florida
Posts: 11,375
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Re: Lowering blocks for my 72 gmc?
great stance!!!!
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Get your facts first, and then you can distort them as much as you please!!!!!. Sylvester's build thread >>>http://67-72chevytrucks.com/vboard/s...ht=big+rebuild |
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#34 | |
Registered User
Join Date: Jan 2005
Location: Clearlake Oaks CA
Posts: 1,716
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Re: Lowering blocks for my 72 gmc?
Quote:
Jeff, (the guy I had been working with all along), basically admitted NO FAULT on their part and chalked it up to "You can't please everybody". When I told him how people were talking about their Customer Service Sucking...(I didn't name THIS Forum), he said that "all Forums are is for people to Rant". I told him that "Word of Mouth was the Best Advertisement, but no good words were gonna come from MY mouth"! He said that's how they got started was Word of Mouth. I told him that the same word of Mouth can take that Business away. So I will NEVER recommend CPP again, and will go to other Vendors for my Suspension needs! ![]() Roger "RATIKLE"
__________________
Hello members... I'd like you to know that I sold, my 72 GMC (Ratikle), back in November of 2011. I don't visit the site much anymore, but please feel free, to drop me a private message. RIP...."RATIKLE" |
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#35 | |
Registered User
Join Date: Apr 2001
Location: DALLAS,TX
Posts: 21,970
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Re: Lowering blocks for my 72 gmc?
Quote:
After a few of us do that, they might start listening.
__________________
67SWB-B.B.RetroRod 64SWB-Recycle 89CCDually-Driver/Tow Truck 99CCSWB Driver All Fleetsides @rattlecankustoms in IG Building a small, high rpm engine with the perfect bore, stroke and rod ratio is very impressive. It's like a highly skilled Morrocan sword fighter with a Damascus Steel Scimitar..... Cubic inches is like Indiana Jones with a cheap pistol. |
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#36 | |
Registered User
Join Date: Jan 2005
Location: Clearlake Oaks CA
Posts: 1,716
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Re: Lowering blocks for my 72 gmc?
Quote:
;+) Roger "RATIKLE"
__________________
Hello members... I'd like you to know that I sold, my 72 GMC (Ratikle), back in November of 2011. I don't visit the site much anymore, but please feel free, to drop me a private message. RIP...."RATIKLE" |
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#37 |
Registered User
Join Date: Jun 2009
Location: Arlington Texas
Posts: 602
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Re: Lowering blocks for my 72 gmc?
I am having issues with them now. I orderd a window kit from them and they sent me the wrong kit. I sent it back last week, they got it monday according to UPS, and they still havent processed the return and sent me the new parts. Its now 4 days since they received the return. I will be calling tomorrrow if I can beat the 5:30 cut off deadline for customer service.
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#38 |
Registered User
Join Date: Jan 2005
Location: Clearlake Oaks CA
Posts: 1,716
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Re: Lowering blocks for my 72 gmc?
Kev,
Please keep us posted of the outcome! I know when I originally ordered my Lowering Blocks, their site says shipped within 48 Hours. After 4 days I e-mailed Danny, who came up with the excuse that.... "Modays are crazy around here" It still took 3 more days AFTER that for Jeff (who I'd been working with before) came back from Vacation to rectify things and still ANOTHER 2 days before it shipped. It took almost 2 weeks from Online Ordering, until it showed up at my Front door. I'm in Northern California and there in Southern California. About a 6 hour drive. IDGITS!!! Roger "RATIKLE"
__________________
Hello members... I'd like you to know that I sold, my 72 GMC (Ratikle), back in November of 2011. I don't visit the site much anymore, but please feel free, to drop me a private message. RIP...."RATIKLE" |
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#39 |
Kill Bill...et
Join Date: Aug 2008
Location: Winchestertonfieldville, Wa
Posts: 366
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Re: Lowering blocks for my 72 gmc?
Good info and heads up here. I've ordered plenty from ECE and now will continue to in the future. I'd rather pay more for a product (not that ECE costs more) and have the peace of mind of good customer service on the other end of the line. Thanks for the thread!
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Tags |
c-10, drop blocks, gmc, lowering, springs |
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