Pep Boys rant - Page 2 - The 1947 - Present Chevrolet & GMC Truck Message Board Network

**special-K** · 07-30-2009, 06:59 AM

The advance Auto Parts store in town has the biggest moron managing it.He is in his 50s and paid pretty well.I went to buy sway bar bushings and had to order them.after a month and three wasted trips that guy wasn`t there and a kid waited on me.He asked who I was dealing with,I toild him,he rolled his eyes and brought the other kids into our conversation.They said this guy was the biggest loser and not to bother ordering from him.The kid found my correct ones which cost more than I paid and hooked me up at the original price.The kids,one of them a girl,seem to be enthusiastic about what they do.It seems they must have grown up helping their dads or something.That`s how I was when I was a kid.i`d go to the machine shops,garages,and parts houses and they all took me under their wing.They were impressed about a boy that wanted to do his own stuff and had interest in learning.There may be less of that these days.but,i know i`ve mentored quite a few over the years and some are grown men now and better wrenches than me.

BLACK AND BLUE 67-72 · 07-30-2009, 09:02 AM

Corn I agree!!! I have to deal with this everyday also!! Or they will tell you the entire history of the car or truck, when it has absolutely nothing to do with the part that they need.

Quote: Here's something to remember on your next trip to get parts.

Most systems first want to know what sort of part you need, not you blurting out all the vehicle info you can remember at 100mph. Then, it needs to know...year, make, model & a few other stupid details before it even gives you a list of parts that are sometimes in a different area of the e-book & you get to start all over again. Its a LIST of numbers, not pretty pictures that everyone thinks it is. We might not know exactly what it even looks like, remember its your car not ours. The customer is usaully talking the whole time about things that have nothing to do with what they are even after & can get very distracting, especially to a young kid that hasnt worked on many cars.

I got through to one of my customers the other day. He called wanting to know price & availability of a couple parts. I answer the phone & get this guy rattling off as much info, just as fast as he can (probably so he doesnt forget what he is working on) & hasnt even told me who he is yet. I need to know this to get an invoice started so I can get "his" price. I can hear him groan when I dont have the prices instantly(remember, he is better than me because Im a stupid parts guy). When I get to the info I need, I read it off to him at the same speed he did to me... He says "Geez, slow down, I can only write so fast"! I laughed & told him that I would say the same thing the next time he gives out vehicle info. He's no problem anymore. See, us stupid parts guys can rant with the best of them...

cdowns · 07-30-2009, 09:09 AM

i'm lucky i guess the one in daytona has pretty good guys at the parts counter ,they've been a good source for me on a regular basis//the people that work on the floor now that's a different story, but they sweep the floor nice

MacAttack · 07-30-2009, 10:45 AM

The Manny, Moe and Jack about 1.5 miles from my house was a regular Saturday afternoon hangout for me for many years. Reason: Pat. Same age group as me - late 50's - and knew how to read things like catalogs like an archaeologist reading Egyptian hieroglyphics.

He had a Rolodex with cards and contacts that spanned 30 years. And - he remembered what you were working on from weekend to weekend. He used the corporate computer system, but hated it with a passion.

Pat retired, so I'm forced to drive to an old school NAPA store 15 miles away.

Bummer.

Hoods69BadBowTie · 07-30-2009, 05:16 PM

Damn an hour for a new battery wow! Well at least they made it right that's good to hear. Glad I got friends that work at the Auto parts stores here in town!

mclairmo · 07-30-2009, 06:05 PM

I remember an old gray haired man at S&J Chevrolet when I was a kid in Cerritos CA that literally knew everything about Chevy's, even all the interchanges. Ford dealer had the same type of guys when I was building my Mustang in junior high and highschool. Where did they all go? Dead, retired, replaced? These guys were there when these cars were new. Man I miss them. They were not necessarily friendly or nice but they knew their sh!t.

07-30-2009, 06:59 AM	#26
special-K Special Order Join Date: Nov 2004 Location: Mt Airy, MD Posts: 85,851	Re: Pep Boys rant The advance Auto Parts store in town has the biggest moron managing it.He is in his 50s and paid pretty well.I went to buy sway bar bushings and had to order them.after a month and three wasted trips that guy wasn`t there and a kid waited on me.He asked who I was dealing with,I toild him,he rolled his eyes and brought the other kids into our conversation.They said this guy was the biggest loser and not to bother ordering from him.The kid found my correct ones which cost more than I paid and hooked me up at the original price.The kids,one of them a girl,seem to be enthusiastic about what they do.It seems they must have grown up helping their dads or something.That`s how I was when I was a kid.i`d go to the machine shops,garages,and parts houses and they all took me under their wing.They were impressed about a boy that wanted to do his own stuff and had interest in learning.There may be less of that these days.but,i know i`ve mentored quite a few over the years and some are grown men now and better wrenches than me. __________________ "BUILDING A BETTER WAY TO SERVE THE USA"......67/72......"The New Breed" GMC '67 C1500 Wideside Super Custom SWB: 327/M22/3.42 posi.........."The '67" (project) GMC '72 K2500 Wideside Sierra Custom Camper: 350/TH350/4.10 Power-Lok..."The '72" (rolling) Tim "Don't call me a redneck. I'm a rough cut country gentleman" R.I.P. ~ East Side Low Life ~ El Jay ~ 72BLUZ ~ Fasteddie69 ~ Ron586 ~ 67ChevyRedneck ~ Grumpy Old Man ~

07-30-2009, 09:02 AM	#27
BLACK AND BLUE 67-72 Firefighter Join Date: Feb 2001 Location: Yellville, Ar, USA Posts: 1,943	Re: Pep Boys rant Corn I agree!!! I have to deal with this everyday also!! Or they will tell you the entire history of the car or truck, when it has absolutely nothing to do with the part that they need. Quote: Here's something to remember on your next trip to get parts. Most systems first want to know what sort of part you need, not you blurting out all the vehicle info you can remember at 100mph. Then, it needs to know...year, make, model & a few other stupid details before it even gives you a list of parts that are sometimes in a different area of the e-book & you get to start all over again. Its a LIST of numbers, not pretty pictures that everyone thinks it is. We might not know exactly what it even looks like, remember its your car not ours. The customer is usaully talking the whole time about things that have nothing to do with what they are even after & can get very distracting, especially to a young kid that hasnt worked on many cars. I got through to one of my customers the other day. He called wanting to know price & availability of a couple parts. I answer the phone & get this guy rattling off as much info, just as fast as he can (probably so he doesnt forget what he is working on) & hasnt even told me who he is yet. I need to know this to get an invoice started so I can get "his" price. I can hear him groan when I dont have the prices instantly(remember, he is better than me because Im a stupid parts guy). When I get to the info I need, I read it off to him at the same speed he did to me... He says "Geez, slow down, I can only write so fast"! I laughed & told him that I would say the same thing the next time he gives out vehicle info. He's no problem anymore. See, us stupid parts guys can rant with the best of them... __________________ '72 Chevy SWB 350 Auto '67 GMC LWB 350 4 speed '70 Chevy 4x4 Stepside 350 Auto Yellville, Ar. USA

07-30-2009, 09:09 AM	#28
cdowns Senior Member Join Date: Jan 2003 Location: daytonabeach Posts: 22,956	Re: Pep Boys rant i'm lucky i guess the one in daytona has pretty good guys at the parts counter ,they've been a good source for me on a regular basis//the people that work on the floor now that's a different story, but they sweep the floor nice __________________ 71c-10 350/2004r/4:11 lowered3/4 longbed/dead by hurricane MEANING OF DEATH::::: SOMEBODY ELSE GETS YOUR STUFF DONT BELIEVE EVERYTHING YOU THINK TAKE MY ADVISE;I DON'T USE IT ANYWAY

07-30-2009, 10:45 AM	#29
MacAttack 283 Drama Queen Join Date: Dec 2004 Location: Surf City, CA Posts: 2,435	Re: Pep Boys rant The Manny, Moe and Jack about 1.5 miles from my house was a regular Saturday afternoon hangout for me for many years. Reason: Pat. Same age group as me - late 50's - and knew how to read things like catalogs like an archaeologist reading Egyptian hieroglyphics. He had a Rolodex with cards and contacts that spanned 30 years. And - he remembered what you were working on from weekend to weekend. He used the corporate computer system, but hated it with a passion. Pat retired, so I'm forced to drive to an old school NAPA store 15 miles away. Bummer. __________________ For about 12 years of my adult life I had a severe speech impediment. My ex-wife never let me get a word in edgewise.

07-30-2009, 05:16 PM	#30
Hoods69BadBowTie Chevys Kick A$$ Join Date: Jan 2005 Location: Zootown, MT Posts: 12,699	Re: Pep Boys rant Damn an hour for a new battery wow! Well at least they made it right that's good to hear. Glad I got friends that work at the Auto parts stores here in town! __________________ HOODS is what I answer too -'79, '77, '88 Pickup Sold, '85 Camaro, '83 T/A, '81,'83,'90 K5 Blazer All Sold -'79 3/4 ton "Big Yellow Bananna" Lifted 4spd. 39.5 TSL Swampers, The money Pit -'86 K5 Blazer Silverado 6.2 4" lift 35"s -'95 Ext. Cab Shorty 4" Tuff Country rolling 35" M/T's -'83 Monte Carlo T-Tops. 126,500 Original Miles -LATER I would rather push a Chevy then drive a ford!!

07-30-2009, 06:05 PM	#31
mclairmo Registered User Join Date: Jan 2006 Location: Take Off Posts: 1,908	Re: Pep Boys rant I remember an old gray haired man at S&J Chevrolet when I was a kid in Cerritos CA that literally knew everything about Chevy's, even all the interchanges. Ford dealer had the same type of guys when I was building my Mustang in junior high and highschool. Where did they all go? Dead, retired, replaced? These guys were there when these cars were new. Man I miss them. They were not necessarily friendly or nice but they knew their sh!t.



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