Which online parts house do you prefer?

[Larry S]

Ive had good results with
Summit
Classic Parts of America
CJ pony parts
Rock auto
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[Redneck Rydes]

Originally Posted by MikeandCheryl

Up here in Canada, our choices might be lesser due to the cross border confusion and shipping costs. I've noted all the names in this post, and will begin contacting same, to see if crossing the border is an issue. Maybe we need to create a Canadian Parts area with links or addresses for those of us that experience weather. (LOL). I'm seen a few in my searches, but i haven't pulled out my visa for anything dramatic yet. Still tooling up and making my garage bigger. But for the ordinary guy just putting a truck back together, I hear of Rock Auto, Summit and Scott's in Alberta. No feedback on anything as yet, but i do have a catalogue from Scotts.

I have dealt with Bills Truck Parts in Courtice,Ontario,just down the road from my summer home,but when I am in SC, I like GMC Pauls and Classic Parts

[BigBird05]

If they have it I buy all of my parts from Classic Muscle. They are affiliated with a Chevy dealer.

[Redneck Rydes]

I bought a lot of parts from them also when I was restoring a 1968 SS427 Impala.

[tinman_local2]

I think I need to re-think my answer. My favorite place these days is the one that has the parts in stock and doesn't have a 12-16 week lead time.

[Accelo]

My favorite is anyone that answers the phone in less than 10min.

Bonus points; if while I am waiting they don't tell me how MUCH BETTER it would be if I did my ordering on the web site. Trust me if I didn't have to talk to them it would be better for both of us.

[BASE]

Originally Posted by tinman_local2

I think I need to re-think my answer. My favorite place these days is the one that has the parts in stock and doesn't have a 12-16 week lead time.

Yeah that seems to be only getting worse. As I was finishing up my engine I noticed most of the popular stuff was drying up quickly. I ended up having to step up to some really high $ stuff just to get something in reasonable time.

I've never thought much about buying auto parts from amazon until recently. If you go that route make sure you know where the parts are coming from though. I've gotten burned twice here in the last week with unusable/broken/incomplete parts that cannot be returned using the normal amazon process (3rd party seller).

[wsurf4me]

Originally Posted by tinman_local2

I think I need to re-think my answer. My favorite place these days is the one that has the parts in stock and doesn't have a 12-16 week lead time.

Agreed, I just ordered from multiple places, even those who say the parts are in stock are taking 2-5 days to fill and ship the order.

[MikeB]

I typically google the part number and then determine my total cost with tax and shipping. Then I check stock. The good companies will tell you right on their website if the part is in stock .

I just received an AC-Delco neutral safety/back-up switch from Amazon the day after I ordered it. Total delivered price was $20.16. At Summit it was $41.11.

But my last Summit order was a for an AAW wiring harness. Their price was among the lowest, plus they had sent me a $25 discount code to use on a
$200 purchase. That plus free shipping on >$99 orders sealed the deal.

Back to Amazon: Some things will be insanely expensive. You just never know until you check with at least 3 vendors.

For OE-type parts, you should check RockAuto, LMC Truck, Classic Parts of America, H&H Classic, and Brothers. In fact get a LMC paper catalog for their exploded view drawings. They're an invaluable resource.

Lots of people here like GMC Pauls, but reading their "Policies" scared me away. The entire tone of the document is negative. And I just noticed that they no longer accept returns and exchanges due to Covid. Wow, I don't know of any other vendors doing that. So, just be sure to understand their policies before you place an order that cannot be returned.

Forgot to mention Speedway and Jeg's, in addition to Summit, for performance parts.

[pjmoreland]

There's something odd going on with Summit right now. Usually when I place an order they ship the same day or maybe the next day. I placed an order with them this past Monday, and it still hasn't shipped out. The order status page lists all of the items as "Ready to Ship." I contacted them about it and the customer service agent said they are in the middle of switching over to a different inventory management system, and she had no idea how long it would be before the order would ship. I believe this order is coming out of their TX facility.

I placed another order from them yesterday, and it shipped today, although this order is coming from their NV facility.

[MikeB]

Originally Posted by pjmoreland

There's something odd going on with Summit right now.

I'd say their customer service is nowhere near what it was from the 1990s to 2015 or so. Used to be I'd send a message to them and hear back within an hour or less. I mean they treated me like I was their best customer! Now it could take days to hear back. Some of that could be due to Covid, but it started several years ago.

Also, 10-20 years ago they always seemed to have the lowest total prices, but now they are just average, and in some cases like I mentioned above, significantly higher. Don't know if their margins are very tight now or what, but it used to be common to get e-mails from them with codes for $20 off a $100 order. Really! Haven't sent one of those in a decade or more, but did get $25 off the $575 wiring harness I mentioned above. Sure would like to see more of those kinds of deals.

[Already Gone]

Originally Posted by MikeandCheryl

Up here in Canada, our choices might be lesser due to the cross border confusion and shipping costs. I've noted all the names in this post, and will begin contacting same, to see if crossing the border is an issue. Maybe we need to create a Canadian Parts area with links or addresses for those of us that experience weather. (LOL). I'm seen a few in my searches, but i haven't pulled out my visa for anything dramatic yet. Still tooling up and making my garage bigger. But for the ordinary guy just putting a truck back together, I hear of Rock Auto, Summit and Scott's in Alberta. No feedback on anything as yet, but i do have a catalogue from Scotts.

I have spent a ton at Summit the last couple of years. Big thing with them is you know if the part is in stock and if not it it'll give you an approximate when it'll be in stock. For us Canucks what I like is that if you spend over 299.00 US dollars at Summit shipping is free , via Fed Ex Ground, to Canada but they still bang you GST/PST.. Customer service is excellent as well. RockAuto had great prices but shiping can get a little heavy duty on multiple parts orders as not all the parts are in one warehouse. You mentioned Scotts in Penhold and I'd recommend him as well and also Bills Truck Shop in Ontario..

[MikeB]

Originally Posted by Already Gone

For us Canucks what I like is that if you spend over 299.00 US dollars at Summit shipping is free, via Fed Ex Ground, to Canada but they still bang you GST/PST.

Is one of those fees an import duty? If so, I just don't understand why two friendly, neighboring countries would impose fees on commerce between them.

[Already Gone]

Originally Posted by MikeB

Is one of those fees an import duty? If so, I just don't understand why two friendly, neighboring countries would impose fees on commerce between them.

We have a lot of free social programs here in Canada with the big one being free Health Care so we are taxed personally and provincially a lot heavier than you folks in the USA.. The taxes also protect the Canadian economy as even with the 30% differencenow in our monies a lot of items even after paying the 30% more when we buy things from the USA it can be still cheaper to buy it from the USA. We have no duty anymore with NAFTA but the taxes are a back door way for the Federal and Provincial Governments to charge Duty..

[Richard]

Had my first order cancelled from Classic Muscle after months of delays and several calls and emails saying it would ship. Unfortunately at bottom of my list at this point.
Summit is where I look first. Just got another order in one day with free ship. Do not know how they do it. Always good prices and exceed expectaions 95% of the the time. Classic parts is second in my preferences. Reasonable shipping, not a problem with parts and pretty reliable.
Like to use forum venders for parts they offer. They generally have good parts and are reliable. Shipping can be a deal breaker though. Understand it not their fault. Not a big fan of GMC Paul's online only experience with an outdated website and no search. Prefer Wess at Classic Heartbeat, you can call him.
He answers the phone and updated his website. Last on my list is LMC and Brothers, they lie about instock products, shipping prices are not great and are generally slow to deliver. Only use for exclusive stuff I want and cannot get elsewhere. Rock Auto used to be a go to. Not so much any more.

[blue betty]

Being up in Canada it always ends up costing too much ordering from the states. I have used Bills Truck Shop in Courtice, Ontario for over 20 years now. Great customer service, very friendly and quick. Sometimes I get my parts that I ordered the next day. They have a huge inventory of parts for my 67 and 85. Highly recommended.

[xs-cash]

Originally Posted by MikeandCheryl

Up here in Canada, our choices might be lesser due to the cross border confusion and shipping costs. I've noted all the names in this post, and will begin contacting same, to see if crossing the border is an issue. Maybe we need to create a Canadian Parts area with links or addresses for those of us that experience weather. (LOL). I'm seen a few in my searches, but i haven't pulled out my visa for anything dramatic yet. Still tooling up and making my garage bigger. But for the ordinary guy just putting a truck back together, I hear of Rock Auto, Summit and Scott's in Alberta. No feedback on anything as yet, but i do have a catalogue from Scotts.

I’ve used LMC a few times, no issues at all , last order took 8 days and at my door, happy with them , I’m in Edmonton Alberta

[LS short box]

Just a tip for a bit lower price from some vendors. If you current military or veteran some, but not all vendors will give you a discount. I always ask.

[wsurf4me]

Since starting this thread I've ordered from several places, my experience so far.

Jegs - said parts were in stock until I tried to checkout, then changed to backorder.
Summit -parts in stock took a couple of days to ship, arrived in a day or two after that.
Holley - probably the best so far, what was in stock shipped the same day as ordered, took two days to arrive.
Classic Industries = at this point disappointed, place order on 1/17, confirmed and shipped on 1/19, supposed to be delivered 1/25.

[Accelo]

Jegs - said parts were in stock until I tried to checkout, then changed to backorder.

That's quite the marketing trick.

Almost as bad as Amazon's game called; Attempt to guess when will it arrive or where it was shipped from.
Ordered a part on the 19th. Still hasn't shipped and is currently listed as in stock.

[wsurf4me]

Also subscribed to Jegs to get discount only to find almost everything other than Jegs brand is excluded. Currently getting around 2 emails a day spamming their products - will most likely unsubscribe soon.