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#51 |
Registered User
Join Date: Apr 2013
Location: South Westerlo, New York
Posts: 1,325
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Re: Anyone ever had luck getting summit to honor a warrantee for a bad crate engine?
There's alot of reading here, I might have missed it. As far as the timing chain crank gear, has the timing cover been removed and had the engine been put to TDC to make sure the gear timing mark is in the correct place, (12 oclock). I'm not talking about if it lines up with the cam gear. I've read not too long ago on another forum where the timing mark was stamped wrong on the gear. You tried every thing else, its just one more place to look. I know its a pain to rip it down that far to check it, but if everything else has been done it might be the way to go. be patient, you'll get it..
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Thanks, Joe.. 1969 C/10, 348 C.I., 3X2 bbl. V8, 2004r , LWB. |
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#52 |
Registered User
Join Date: Oct 2014
Location: brentwood, ca.
Posts: 109
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Re: Anyone ever had luck getting summit to honor a warrantee for a bad crate engine?
When you find out from the dealer what the problem was, make sure to let us know, I would be interested to see what it was. Glad it all worked out for you and your truck will be back on the road!!
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1967 Chevy C10 Stepside SWB - 350/700r4 |
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#53 |
Registered User
Join Date: Jun 2013
Location: kingman az
Posts: 573
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Re: Anyone ever had luck getting summit to honor a warrantee for a bad crate engine?
edited at op request
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1976 k20, 350 built, 44/14 axles 1968 c10 6.5 turbo diesel,t5 trans 1977 gmc c3500 dually, crew, 4-53t, 5&3 trans http://67-72chevytrucks.com/vboard/s...d.php?t=591188 Last edited by Liz; 01-06-2015 at 10:07 PM. Reason: op request |
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#54 |
Registered User
Join Date: Jun 2014
Location: Glendale, Arizna
Posts: 1,642
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Re: Anyone ever had luck getting summit to honor a warrantee for a bad crate engine?
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#55 |
Registered User
Join Date: Jul 2007
Location: Fall River California
Posts: 2,026
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Re: Anyone ever had luck getting summit to honor a warrantee for a bad crate engine?
Mine hadn't been run, I went over ever inch of it, no soot in the exhaust, no intake had ever been bolted on, there wasn't a scratch on it. No oil, no balancer, the crank was spotless. Are you sure?
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http://smg.photobucket.com/albums/v655/aaronhero/ |
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#56 | |
Registered User
![]() Join Date: Oct 2011
Location: Victoria, B.C
Posts: 3,794
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Just my thoughts relative to a lot of mass production I've seen. All Good Coley
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....for some men, there is experience, skill and effort....for the others...there is visa and UPS LOL 1966 Chevy 1/2 ton (Florida- Red/white) 1972 Chevy 1/2 ton (California- Blue/white) 2005 Chevy Silverado HD2500/Duramax 2000 Dodge Ram 1500 |
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#57 |
Hittin E-Z Street on Mud Tires
![]() Join Date: Nov 2004
Location: Greenville, SC
Posts: 23,090
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Re: Anyone ever had luck getting summit to honor a warrantee for a bad crate engine?
That may be done on the high end "complete" engine packages... But not on the generic replacement long blocks. I have one sitting in my garage...there is no way its ever been fired. GM also has break in instructions for the motors.
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Jesse James 1967 C10 SWB Stepside: 350/700R4/3.73 1965 Ford Mustang: 289/T5-5spd/3.25 Trac-Loc 1968 Pontiac Firebird: Project Fire Chicken! 2015 Silverado Double Cab 5.3L Z71 2001 Jeep Wrangler Sport 4.0L 5spd 2020 Chevrolet Equinox Premium 2.0L Turbo 2011 Mustang V6 ~ Wife's ride ![]() American Born, Country by the Grace of God ![]() 1967 CST Shop Truck Rebuild! My 1967 C-10 Build Thread My Vintage Air A/C Install Project "On a Dime" Trying my hand at Home Renovation! 1965 Mustang Modifications! |
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#58 | |
Registered User
Join Date: Jul 2014
Location: maylene, al
Posts: 73
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Re: Anyone ever had luck getting summit to honor a warrantee for a bad crate engine?
Great, glad to hear! I can get so caught up in a build that sometimes forget some important things to do, it happens. I always bring in a friend to double check me and share in the agony if we do have a failure! LOL
Glad GM is taking care of you. tt Quote:
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1968 StepSide GM 350 Crate / 700r4 |
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#59 |
Account Suspended
Join Date: Jan 2007
Location: Tucson
Posts: 2,183
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Re: Anyone ever had luck getting summit to honor a warrantee for a bad crate engine?
I'm glad you work for Chevrolet but sorry, the factory does not run all of them. See the attached photo of my engine still in the crate. Exhaust ports are clean, no oil or coolant in that motor and the admonition from the factory that it has not been broken in and needs a very careful break-in period before getting to heavy on the right foot.
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#60 |
Registered User
Join Date: Jun 2010
Location: Upland Ca
Posts: 4,143
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Re: Anyone ever had luck getting summit to honor a warrantee for a bad crate engine?
Hum, my last GM crate had no fluids in it except for some assembly lube and had quite an extensive break in procedure that came with it. Warnings of locust and frogs if the break in procedure was not adhered to.
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1972 C10 SWB, Air, PS, PB, 350/350THM. Second owner. 1965 Corvette roadster, 44K miles, 327/365 SHP, 4 speed, side exhaust, knockoffs, teak, second owner (bought in 1970), Have ALL numbers matching components. My frame off restoration thread: http://67-72chevytrucks.com/vboard/s...d.php?t=556703 |
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#61 |
Registered User
Join Date: Sep 2014
Location: Payson, UT
Posts: 53
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Re: Anyone ever had luck getting summit to honor a warrantee for a bad crate engine?
I'm subscribing to this one. Interested to see how the warranty all works out and what was wrong with the motor. Especially considering I am planning a big block swap when I get around to it on mine using a GM crate 454.
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1974 Plymouth Satellite (driver, project) 1972 GMC 2500 (future project, does drive though) |
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#62 |
Registered User
Join Date: Dec 2014
Location: Kearney, NE
Posts: 30
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Re: Anyone ever had luck getting summit to honor a warrantee for a bad crate engine?
To answer your original question if Summit Racing warranties crate engines they sell. They do not build the crate engines, they are distributors for crate engine companies. They are great to help out their customers as best they can, the actual warranty process goes through the manufacturer of the engine, i.e. GM, BluePrint, ATK, Ford Racing, etc.
In the end, you will be dealing with the company that built the engine. Summit will help facilitate and work with that company to help you out. If you read the warranty that came with your engine, Summit Racing is not named anywhere in it. Same applies to Jeg's. Both will do what they can, but all warranty claims have to go through the engine manufacturer. |
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#63 |
Registered User
Join Date: Jun 2011
Location: Sunbury, N.C
Posts: 140
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Re: Anyone ever had luck getting summit to honor a warrantee for a bad crate engine?
So the dealership is replacing a motor that you bought from summit no questions asked and without looking at the truck?? Dealerships aren't in the business of giving away free motors. My buddy bought a brand new integra type r and toasted the rings in it. The dealership sent a engineer to examine the motor before they would warranty it. Kinda weird that gm would just willy nilly give out a motor without having a tech tear down the motor first. Thy usually go for the cheapest fix first and hope it satisfies he customer.
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#64 |
Registered User
Join Date: Mar 2001
Location: Paradise TX USA
Posts: 1,200
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Re: Anyone ever had luck getting summit to honor a warrantee for a bad crate engine?
When I worked for a Chevy dealer many years ago, we had 350's and 427's stacked to the ceiling in the parts warehouse. We installed several of them every day, and once in a while got a bad one. We just swapped it out for another one and kept on going. GM never gave us any problem about the warranty.
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"Negative people always seem to have a problem for every solution" |
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#65 |
Registered User
Join Date: Jul 2014
Location: maylene, al
Posts: 73
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Re: Anyone ever had luck getting summit to honor a warrantee for a bad crate engine?
I've done six of these and NONE have been run!
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1968 StepSide GM 350 Crate / 700r4 |
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#66 |
RAT1968 '68 Cab/'71 Parts
Join Date: Feb 2002
Location: Coarsegold, CA
Posts: 2,375
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Re: Anyone ever had luck getting summit to honor a warrantee for a bad crate engine?
There seem to be several sub-threads under this one title.
I guess I subbed for all of 'em. ![]() ![]() ![]() Originally, the OP was asking about the in's and out's of warranties. That's pretty interesting to me. But even more interesting is how there have already been two motor installs (I think they both went in the truck), and the next one's still going to be free. If I do what would probably be incorrect, and discount the broken valves on the first one, then there would have been two gutless motors that sound great and run like an old Peugeot when the ponies are called for. Four mpg and the motor sounds great? No ponies and the motor sounds great? No response (at least, that *I* could find in the thread) on the tranny rebuild, rear end gearing, compression ratio, or torque converter install. Digress: I remember I had a phantom problem with starting...more like *not* starting.... after this last build. I asked you all what you thought. Then I caught myself thanking, yet telling each responder why what they were suggesting as a possible fix was something I'd *already done*. Well, guess what? If something's wrong, and one THINKS he's already addressed all the possible problems, HE HASN'T. And, you can AMHIK! ![]() ![]() ![]() ![]() I'm gonna guess that, unless there is some magic I don't know about lurking in this issue (a strong possibility, 'cause there's a lot I don't know), or unless someone finds something simple like that TH350 or torque converter are not doing their jobs correctly, the or dizzy, or timing gears, or the TDC is marked wrong on the balancer, or the torque plate is fubarred, and one or more of these possible issues snap into place on the third install, the third motor ain't gonna be the answer. I hope I'm wrong. I hope the third motor goes in then and the truck climbs Pikes Peak in 6 minutes flat. I'm going back to enjoying reading all the topics on this thread. I don't work for Chevrolet, either. But I drive one.
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M17 Coarsegold, CA RAT's shiny now. But always a rat. |
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#67 |
Registered User
Join Date: May 2014
Location: Manteca, Ca.
Posts: 274
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Re: Anyone ever had luck getting summit to honor a warrantee for a bad crate engine?
The problem is for us that have built their own motors and motors for others hundreds of times, this problem makes no sense. If everything that has been suggested has been tried/checked correctly that is.
Without actually looking at it yourself, you do not know what has been looked at and if it was looked at, was it looked at correctly? It will be interesting to see what is wrong. If GM actually checks that motor out or just replaces it. I really do not see them just replacing it without at the very least doing some standard diagnostics on it first. I have worked on many vehicles that the owner says "All I did was tune it up and now it wont run correctly". Every time is was because of something minor not adjusted correctly. Not setting plug gaps and the such. Most of the time as soon as it is not running correctly, someone grabs the dizzy and just starts cranking it back and forth. Ok, rant over.
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Terry Soon to be retired and moving to Bristol, TN. |
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#68 |
Registered User
Join Date: Aug 2012
Location: woodstown new jersey
Posts: 37
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Re: Anyone ever had luck getting summit to honor a warrantee for a bad crate engine?
I actually just dealt with a gm motor that failed after the first drive that i purchased from summit. long story short the warranty has nothing to do with summit and what your supposed to do is take the truck to a local dealer and they will inspect it to determine what is causing the failure.
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#69 | |
Registered User
Join Date: May 2014
Location: Manteca, Ca.
Posts: 274
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Re: Anyone ever had luck getting summit to honor a warrantee for a bad crate engine?
Quote:
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Terry Soon to be retired and moving to Bristol, TN. |
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#70 |
Cruzin
Join Date: Dec 2009
Location: on the road
Posts: 2,835
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Re: Anyone ever had luck getting summit to honor a warrantee for a bad crate engine?
Glad your getting this worked out, looking forward to updates.
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Lime Wife's 67https://www.google.com/url?sa=t&rct=...wZEMODaS2d94u8 Back to the Fifties 59 https://www.google.com/url?sa=t&rct=...NAeStpydfrcj_U Proverbs 3:5,6 "Thanks to the Interstate Highway System, it is now possible to travel across the country from coast to coast without seeing anything."Charles Kuralt In memory of our first baby daughter, daddy and mommy love you. Danica Grace 6/26/14
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#71 |
Registered User
Join Date: Aug 2012
Location: woodstown new jersey
Posts: 37
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Re: Anyone ever had luck getting summit to honor a warrantee for a bad crate engine?
Well mine winded up being a shattered piston that must of cracked when the wrist pin was installed. Do to simple miscommunication I was under the impression I needed to take the long block that I had purchased from summit to a local dealer. So I took the whole thing back down to the way it was when I got it (assembled from crank to heads) right back into the crate. Then there was two weeks of phone calls to summit and the local GM dealers both of which saying I needed to talk to the other guy. Finally I talked to a manager at summit and I sent him the emails that led me to believe that I should pull it apart and he was very understanding and immediately took care of everything. As I had purchased the long block more than 6 months prior I was refunded my money.
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#72 |
Registered User
Join Date: Aug 2012
Location: woodstown new jersey
Posts: 37
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Re: Anyone ever had luck getting summit to honor a warrantee for a bad crate engine?
I'm sorry the symptoms was a very loud unmistakable knocking sound. That sounds nobody's ever wants to hear, especially on a brand new motor.
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#73 |
Registered User
Join Date: May 2014
Location: Manteca, Ca.
Posts: 274
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Re: Anyone ever had luck getting summit to honor a warrantee for a bad crate engine?
I had an engine that had a wristpin knock. Very uncomfortable feeling not knowing if it was going to come apart.
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Terry Soon to be retired and moving to Bristol, TN. |
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#74 | |
Senior Member
![]() Join Date: Jan 2001
Location: Orem, Utah
Posts: 7,901
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Re: Anyone ever had luck getting summit to honor a warrantee for a bad crate engine?
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#75 |
Senior Member
![]() Join Date: Feb 2010
Location: Falls City, Nebraska "100 Miles From Nowhere"
Posts: 2,219
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Re: Anyone ever had luck getting summit to honor a warrantee for a bad crate engine?
Damn! That was a six beer thread! I sure hope you follow up and give us a heads up on the failure AirSpeed...I bought the 260hp version of the same "Mexico" built motor from GM Performance, via JEGS website on ebay for a whopping $1275.00 delivered. I purchased that motor back in April of 2014 and it's still on the stand out there in the shop waiting as a back-up motor for my 72 LWB daily driver/tow vehicle as I have two. One for driving, one for racing and cruise nights...I've done alot of research on these motors and for the most part, all good, key words being "most part"...With that said and after six beers of reading through your dilemma, here's some info that may help explain the phantom that eludes...It was brought to my attention (too long ago dont ask) that some of these crate motors did in fact get the "Friday Attentions" and wrong or faulty cams, lifters, push rods, bolts, etc, installed...After reading two thirds of this thread I was thinking "wiped out cam" and then my failing memory showed up to reinforce the possibility of an inferior component(s) installed...I sure hope you've done a follow up on the motor in question so the rest of us can get a heads up. If not, you owe me a six pack of Bud Platinum! Good on you and GM for replacing that pig...~ Michael of the clan Hill~
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Michael of the clan Hill, "Two Seventy Two's" 71 1-ton Dually 350 4-Speed 71 C/50 Grain Truck, 350 Split-Axle 4-Speed 02 3/4 ton Express 14 Indian Chief Vintage 1952 Ford 8N, "Only Ford Allowed On The Property" ![]() "Be American, Buy American" ![]() |
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