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11-07-2022, 06:29 PM
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#1 |
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Active Member
 Join Date: Jun 2021
Location: Rancho Cucamonga California
Posts: 170
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Brothers Truck
Wondering how much trouble any one has had with returns now that Holly has taken over....I am not having much luck..I picked up a headliner and trim set for my 71 just before Holly took over..The day after I installed the head liner it was pulling loose from the backing board in sections..So I contacted them via their returns email. The rep said it would not be a problem..after weeks I recontacted the rep and was told they were waiting for tracking info. Now months later they will not respond to my emails...So I just sent a new email to customer service to see what happens...Not a comforting feeling any longer...
Scott |
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11-07-2022, 07:27 PM
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#2 |
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Moderator
 
Join Date: May 2007
Location: Southern Cal
Posts: 20,017
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Re: Brothers Truck
You live right down the street from Brothers just like me. Take it down there, throw it on the counter, and have them make it right. For the record I stopped buying parts from them 15 years ago, and make the trek to the truck shop in orange.
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1972 C/10 Cheyenne Super SWB. Restored, loaded, slammed. 1968 C/10 50th Anniversary LWB. Unrestored, stock, daily driver/work truck. RIP ElJay RIP 67ChevyRedneck RIP Grumpy Old Man RIP FleetsidePaul |
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11-08-2022, 01:24 PM
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#3 |
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Active Member
Join Date: Jun 2021
Location: Rancho Cucamonga California
Posts: 170
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Re: Brothers Truck
Maybe I will drive down and let them pull it back out of the truck!..Lol
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11-08-2022, 04:27 PM
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#4 | |
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Moderator
Join Date: May 2007
Location: Southern Cal
Posts: 20,017
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Re: Brothers Truck
Quote:
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1972 C/10 Cheyenne Super SWB. Restored, loaded, slammed. 1968 C/10 50th Anniversary LWB. Unrestored, stock, daily driver/work truck. RIP ElJay RIP 67ChevyRedneck RIP Grumpy Old Man RIP FleetsidePaul |
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02-07-2024, 11:04 PM
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#5 |
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Registered User
Join Date: Nov 2022
Location: Seattle, WA
Posts: 323
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Re: Brothers Truck
no issues whatsover on returns. My issue with Brothers is their lack of item descriptions and not matching up to what you think you're getting. ALSO, they WILL NOT post negative feedback. You can submit it, but they will not post it, obviously in an effort to show something is better than what it actually is.
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'72 C10 Cheyenne SWB North Carolina truck for 50 years, 72k original miles, Medium/Hawaiian Blue, 3 owners - one for 40 years, garaged kept, original: sheetmetal, undercarriage, moldings, glass * * * New - engine rebuild at 65k in 2015, one repaint in 2010, new front bumper, houndstooth seat, carpet, 8 inch rally wheels on 275-60R-15, LED lighting. - Semper Paratus! |
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