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-   -   board member WES (https://67-72chevytrucks.com/vboard/showthread.php?t=155644)

affalcons24 05-14-2005 04:20 PM

board member WES
 
i ordered a body filler plug from board member wes i spent close to twenty dollars and was sent a $.35 piece of round sheet metal. I am very disappointed and told him so. I have yet to hear from him and would like every one to be cautious when ordering from his site.

Alexis 05-14-2005 05:06 PM

WES?!?!?

I've done many dealing with him and have yet to have a problem. I get what I order and I get it in great time.

cheyenne10 05-14-2005 07:06 PM

fair vendor
 
Sounds like the going rate for piece I have seen made. I'm assuming shipping is part of price. Any pictures of your part? Chances are he is buying from supplier and selling to us with small (usually very small) profit margin.

What were you expecting? Give him a chance to respond, he is a stand up guy.

70c10 05-14-2005 08:09 PM

WES is a good vendor to deal with. Maybe he sent you the wrong part!

Alexis 05-14-2005 08:13 PM

what did you order? what did you get? What did you think you were getting?

jamis 05-14-2005 08:31 PM

I have never done buisness with Wes......but I have always heard good things about him.....and he has always given good advice on this board.

Johnny05 05-14-2005 08:47 PM

I've never done business with Wes either but hear nothing but good things about him. I have yet to have any problems with vendors or anyone here on this board. I will say that I made my own cab filler plug out of a "spare" piece of sheetmetal I had because I couldn't see spending the amount the pre made pieces were going for.... regardless where you get'em from... :)

Mudder 05-14-2005 09:03 PM

I agree with Johnny. Its just a piece of metal that fills a hole. It still needs to be welded in. Maybe you had ideas of getting something else. Wes is pretty much a stand up guy when it comes to his customers.

Randy70C-10 05-14-2005 09:04 PM

Was it a "bait and switch" or did you get what you ordered? Will it serve the purpose for what it was intended or should it be a square piece of sheetmetal? Wes has a great reputation on this board, he's never done anyone wrong. He probably made a buck or two off that piece of sheet metal.

1969 GMC 05-14-2005 11:11 PM

Wasn't he banned from this board?

longnlow72 05-14-2005 11:49 PM

he is a great guys first off, so i wouldnt be hesitant to order from him all the parts ive gotten are good and met him and he was a nice guy. but that is what those cost i made my own because they werent that complicated. im sure the is a reason u havent heard from him. just lettin you guys know i have had nothin but good dealings with wes

Josh 05-14-2005 11:54 PM

Wes and I had a disagreement over advertising, he is not banned from this site. He has however ALWAYS stood behind his parts, and is a great vendor to do business with.

He has always responded to emails in a timely manner, or you could try private messaging him here also incase the email was lost or misdirected.

chevyboy55 05-15-2005 01:23 AM

I have had the chance to deal with Wes in person & over the phone. I find him to be very helpfull & very fair besides being a nice guy.

drink2mny 05-15-2005 03:19 AM

Here's the deal.....
WES aka your bad seller.... Has never had a bad dealing before on this board or otherwise.
Have you tired to call or email and or private message him??
You do know he has his own message board on his website. Did you try that?


Also as a heads up that is why we have a review board.
how long did you look for a place to buy this part?
You got to be careful on here. Alot of folks have built great trucks with his parts and help from this board.

try to resolve this before you ad more negative feedback. Businesses get do get busy!!!!

screamin_c102 05-15-2005 03:44 AM

Dude, thanks for the heads up, but..........

If the part in question is a fuel hole filler, then yes $20.00 is in the ball park. What were you expecting, I mean we are talking about a slightly concave, round patch piece right?

You should have waited for a response from him, then if you were still unsatisfied come to the board with your complaint. You have to give him the opportunity of making things good first.

Sorry for the lecture, but rookie moves like this give us "newbies" a bad name. :(

86swb 05-15-2005 09:07 AM

I have delt with Wes in the past and he is a very good person and honest person to deal with. Never heard anything bad about Wes till your post. Call him.

vtblazer 05-15-2005 09:25 AM

I'd be willing to bet you got 'exactly' what was advertised.
It was then your choice to purchase the part.

Flaming a guy for doing his job is risky on an open board like this. :rolleyes:

But hey, welcome to the board. ;)

70c10 05-15-2005 10:49 AM

I hope WES sees this post and realizes there alot of people here who would like to see him back on the board! :metal: Besides we need some updates on the panel truck! :hm:

too much stuff 05-15-2005 11:09 AM

I have dealt with wes a few times also and NEVER had a problem.

WRMZ71 05-15-2005 11:25 AM

"Quote - I hope WES sees this post and realizes there alot of people here who would like to see him back on the board! Besides we need some updates on the panel truck! " - I hear ya on that one. I'd like to see his Garden truck as well. That fuel filler patch is deceiving as it don't look like it'd cost must. I thought the same thing when I got mine.

CG 05-15-2005 11:31 AM

there is a pretty large swap meet here in washington this weekend and wes is there with his trailer of good stuff. i imagine he is a little busy to be checking messages right now ... his garden truck is there and it is a super nice rig. ive never had the need to purchase anything from him yet but he has given me lots of free help answering my questions.

longnlow72 05-15-2005 11:48 AM

when i picked up my hood from him i got to see the garden truck, man that is a nice rig

Lippyp 05-15-2005 12:01 PM

I've dealt with Wes and he's a pretty much stand up guy, not many people would take the time and effort to ship a used P/S pump setup internationally for what I considered to be a pretty good price.

Sillyoldman 05-15-2005 12:02 PM

A public hanging? Heck this thread is great advertising for him. I think you should have discussed your issue with him first. The part?...What more could be expected?

68c10owner 05-15-2005 12:11 PM

I ordered a radiator support from him and he was great. He gave me a prive with shipping that was less than other vendors. Then another board member said he had one for half the price so I told Wess I found a cheaper one and he was understanding. In the end, the board member said it was junk and not sellable so I contacted Wes and he got me out a new one and it arrived the same week. He was a great guy to deal with and Ii plan to deal with him again.

It may seem like a cheap piece of metal but here is how I think about it. I don`t have any sheetmetal laying around to make my own patch plus the fact that there is time involved in cutting out the correct size and shaping it to the cab takes time as well. It`s worth $20 to me to buy one that someone else has already gone through the hassle of making and shaping. My truck is stored a hour away from me so I can only work on it on the weekends for a few hours each day so saving some time is important enough to me to buy something like this. I hope it all works out.

86swb 05-15-2005 12:33 PM

Just make sure you know all the facts before you start trying to warn us not to buy from someone. I for one do want to know when we have a bad supplier but just make sure and contct and if you do not get a reponse right away maby like Wes, he is not there to answer you e-mails at the time. Wes is very good on replys and always did great when I bought parts for my '70 Chevy and always answered any question I had and I would recommend Wes anytime. A very honest person.

FRENCHBLUE72 05-15-2005 12:36 PM

I see the newbie has not responded as of yet.. I have always been treated right from wes I always get my parts the same week I order them gotta be careful on flamin people so quickly...

stllookn 05-15-2005 12:38 PM

Welcome to the board from Kent, WA.

I saw and met many new board members yesterday at the Monroe swap meet and it was really fun. I was accused (LOL) of being an "apologist" for PICKMUP who is another stand-up vendor on this board and local competitor of WES. It is time to weigh in on the side of WES. I have bought from both and they are really great vendors that provide what they advertise. WES will not be home until this evening, I suspect. I am sure he would glady refund your money for that part.

If the part is the gas filler neck hole patch piece...they are made by hand with compound curves since nobody is mass producing them yet. They take lots of skill and some sheet metal tools to produce properly...well worth the $20. Just my 0.02!

86swb 05-15-2005 12:52 PM

To be honest, I would have thought that filler would have cost more. If I had to do all that work, I know I would have charged that much or more. As stilookn said "They are made by hand with compound curves and they are not mass produced". See how many venders will do that. GMC Paul will and he tries to get us more parts mass produced. These are both great venders.

meathead95 05-15-2005 01:50 PM

I think trash talking a long time upstanding member of this board isnt a way to become accepted when you only have 7 posts yourself. you should try harder to contact him or post this b.s. on his web site.

armyavncowgirl 05-15-2005 02:07 PM

:crazy: i wont flame anyone without validity. sounds to me like he didnt research what he was buying. :dohh: :bs:

MARIOS68PANEL 05-15-2005 02:21 PM

I would like the link to his site. No such thing as too many sites to shop for our parts. You guys are the better than paid advertisement

Liz 05-15-2005 02:35 PM

his site is www.classicheartbeat.com, ya'll don't be so hard on the new dude :) everyone gets upset at some time and many post in anger. I am sure Wes will handle this with him as soon as he is able to.

john 05-15-2005 04:17 PM

1 Attachment(s)
I guess it comes down to what is your time worth. Personally I cannot go buy a piece of sheet metal and cut and shape it for thr $12.95 cost on Wes's site. What more would you expect from a filler piece? John

ChevyDude 05-15-2005 04:31 PM

I bought two from Wes and had no problems...i knew they had to be welded in place.

Randy70C-10 05-15-2005 08:00 PM

Hmmmm, maybe he's not a very good welder and is upset with the cost of Bondo as well. :lol:

chickenwing 05-16-2005 10:37 AM

I saw this post and just knew there would be a public hangin of the new guy. Y'all went pretty easy on him. Members here are definately a class act.

GreyHoundSteve 05-16-2005 12:28 PM

I bought a filler panel (dont remember who from) and it was nothing more than a slighly bent peice of metal and i paid about $20 for it as well. Cant say i was either pleased or dissappointed with it. It is what it is and what i expected. I know i would buy one again vs taking the time to make one.

BigSky71 05-16-2005 12:46 PM

I just installed that gas filler part from Wes last week, nothing wrong with that part. You just have to take a body hammer to it and shape it some.
Wes is a good guy, I get nearly all my parts from him. I ordered both fleet bedsides last week, woohoo :metal:

Classic Heartbeat 05-16-2005 01:56 PM

Well first off, I would like to thank everyone for supporting me here. I have always tried to be strait with everyone and absolutly do not missrepresent anything we sell. As many of you here know I stand behind everything that I sell even if my suppliers do not.
I have been away from my shop since Friday afternoon to attend the Monroe swap meet as a few of you have seen.. Great seeing you guys!! I do not bring a computer with me to the swap meets, nor would I have time to use it if I did.. Just too much stuff going on, too many people talking to me and by the time I make it to my motel I am ready for bed!! I am not complaining, lol but it is exhausting.. On Sunday, the last day of the meet, it rained like heck and we did pack it in early, but we found someone at the meet that had some pretty hard to find parts that he didn't bring to the swap meet. I wanted to check them out, so we did not come strait home and in fact didn't get home untill late in the evening. I did get some nice stuff though... :metal:
The only communication I have received from "affalcons24" is a private message from him. No email, no phone calls, or messages. I have responded back to him. I normally do not like to publish company business on message boards, but since he has decided to air out his problem with our product with everyone here, befor hearing back from me, I guess you guys should see my responce. So here it is:
Quote:

I am sorry that it took so long to respond to this message. I was away all weekend at the Monroe Swap Meet. The part that was sent to you was exactly what was in the picture that was provided on our website. I do not manufacture the part in my shop, I also purchase them from a distributer. If you are not happy with the part, I will be more than happy to return your money once I recieve the part back. I will even return the shipping that you paid to us. However you will be responcible for the return shipping, because the part hasn't been missrepresented to you in any way. If you want to return the part, our address is:
Classic Heartbeat Pickup Parts
335 93rd Ave. S.W.
Olympia, WA. 98512
If you ship it in a padded envelope, in the mail, the cost to return it will be minimal. You will also need to call me Toll free at 888-338-2502 with your credit card information so it can be refunded. We distroy all of that information once the order is filled for your protection. I am sorry that you were unhappy with the part. WES
Again I want to thank everyone who has stood up for me here, I appriciate it. I would also like to give an extra thanks to Josh for chiming in here also and standing up for me. I will be in contact with you to see if we can't iron out the vender issues we have, that is if you would like for to avertise on your site. WES www.ClassicHeartbeat.com


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