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- - Seat Cover redux (https://67-72chevytrucks.com/vboard/showthread.php?t=840133)

pontiacvince

11-29-2022 05:39 PM

Seat Cover redux

1 Attachment(s)

I posted some time ago about my seat cover I ordered from SMS that took a whole year to get delivered. When I had my upholstery guy install it, there was a gap between the top and seat bottom that the seat belts fall through. I complained for some time to SMS, but I thought that was as far as it would go. I just now got a delivery from UPS and it is another full seat cover set from them. Looks to be more material to allow for thicker foam and close up the gap. I'm shocked. Totally unexpected....pic of my seat after it was finished.

Getter-Done

11-29-2022 06:16 PM

Re: Seat Cover redux

That is great to hear.:metal:

Thanks, for sharing the great Customer service news.:chevy::chevy:

pontiacvince

11-29-2022 06:39 PM

Re: Seat Cover redux

Quote:

Originally Posted by Getter-Done (Post 9149677)

That is great to hear.:metal:

Thanks, for sharing the great Customer service news.:chevy::chevy:

I just sent an e-mail to theme thanking them for the great surprise. I will be singing the praises for SMS to anyone that will listen from now on....

LockDoc

11-29-2022 11:03 PM

Re: Seat Cover redux

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Once in a while a company goes above and beyond unexpectedly.... :metal:

LockDoc

Bmdully

11-29-2022 11:39 PM

Re: Seat Cover redux

That’s awesome. Just pulled my PUI second row seat cover outta the box now that it’s raining here. Got it a month or two ago after 6 months. And... it appears to be for a 3/4 seat not a full bench. Will see if they can remedy it. Grr.

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